We have been experiencing intermittent reports of slow response times on the Auctiva website throughout the day, and this problem appears to be particularly bad at the moment. Our technical team is currently working on a solution to this problem and, at this time, we anticipate it will be resolved in approximately 30-45 minutes.
I will post further updates on this issue to this thread as additional information becomes available. In the mean time, thank you for understanding.
Update - As a result of the work our technical team is conducting to resolve this issue, many customers will receive out Thursday night maintenance message when visiting the Auctiva website and those who can access the website may encounter other undesirable behavior. We are still hoping to have this issue resolved in the next 30 minutes or so.
I will post further updates on this issue to this thread as additional information becomes available. In the mean time, thank you for understanding.
Update! The Auctiva website seems to be functioning much better now, however, I have still not received any definitive updates from our technical team. I will continue to post further updates on this issue to this thread as additional information becomes available.
Update - This issue should now be resolved. If you continue to experience technical problems with respect to your Auctiva account, please contact our customer support department using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx
Topic Closed
