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Apology & Announcing New Pricing
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Newbie
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Thank you! I had already started using Turbo lister and spent more than $10 in uploading pictures to Ebay. Had signed on Auctiva to clean out my account info and photos when I say the message. I will be signing up for sure. Thank you again!
 
Posts: 1 | Location: Tn | Registered: June 09, 2009Reply With QuoteReport This Post
Rookie
Picture of Ozzy..Ozzy..Ozzy..Oi Oi Oi !!!
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Jeff,
I have just breathed the biggest sigh of relief and felt the stress drain away instantly!
THANKYOU for listening and hearing what we had to say.
You had to wear all the rough comments and yet here you are with hat in hand, giving us what we wanted.
I am humbled by your apology and change of heart.
I have spent the large part of the last 3 days setting up an account elsewhere and had very late nights, importing and editing my listings. The folks at the "other place" have been extremely helpful and I don't doubt for a moment I would have been happy there.
But..... I love Auctiva, always have and I know it like the back of my hand, so I'll be staying Jeff.
You gave us what we asked and gave us an apology, so really what more could we ask of you. There's no need to move on now.
Thank you again Cool
 
Posts: 24 | Location: Melbourne, Australia | Registered: February 10, 2008Reply With QuoteReport This Post
Newbie
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THANK YOU! Tomorrow back to business as normal. I was literally an hour away from signing up with Seller Sourcebook. I just happened to come across these postings that there may be a change to the change in pricing. Im glad I didnt jump the gun. My sincerest thanks! Now...that we are paying, can we fix the lag on the weekends? Smile
Everyone else is leaving links...so Ill try it too!
www.ChicagoMyHome.com
 
Posts: 4 | Registered: June 09, 2009Reply With QuoteReport This Post
Auctiva CEO
Elite
Picture of Auctiva Jeff
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quote:
Now... any chance the $180. in advance non-refundable deal can become refundabl
Yes. You can keep what you have, or get a refund and select the new plans.


============

Follow me on twitter: http://twitter.com/auctivajeff
 
Posts: 2479 | Location: Chico, CA | Registered: November 16, 2001Reply With QuoteReport This Post
Apprentice
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I LOVE IT! THANK YOU SO MUCH!!

i paid the $180.00 for the 18 month deal and will stick with that since it is essentially the same...(you owe me .90 Big Grin) ...but it is so FABULOUS to know that the final plan is a DOABLE flat rate plan.. THANK YOU THANK YOU!

ps..........what say we just call it even ..the .90 you owe me for the extra 3gigs of photos. HEHEE. Wink
 
Posts: 39 | Registered: May 31, 2009Reply With QuoteReport This Post
Rookie
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Awesome, I am glad we were patient and waited for the outcome, saves us hours of changing!!! We have already signed up and are so happy to stay put. Thank you Jeff for listening to your customers, shame others don't follow your lead!!!
 
Posts: 12 | Location: Australia | Registered: February 28, 2007Reply With QuoteReport This Post
Auctiva CEO
Elite
Picture of Auctiva Jeff
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quote:
Will I also be paying $9.95 for my Auctiva Commerce store?
Yes. We are considering a plan that adds a commerce store, phone & live chat support for $19.95 We just wanted to keep things simple for now.


============

Follow me on twitter: http://twitter.com/auctivajeff
 
Posts: 2479 | Location: Chico, CA | Registered: November 16, 2001Reply With QuoteReport This Post
Specialist
Picture of Easy Street Discount
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Smile SmileSmile

Now that thats settled lets get back to work lol.

Thanks Jeff and Staff for all the work and patience thru all of this.
 
Posts: 317 | Location: Colorado | Registered: May 07, 2007Reply With QuoteReport This Post
Apprentice
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HALLELUJAH!

Jeff I owe you a beer! Wink
 
Posts: 78 | Registered: April 15, 2007Reply With QuoteReport This Post
Apprentice
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quote:
Yes. We are considering a plan that adds a commerce store, phone & live chat support for $19.95 We just wanted to keep things simple for now.


that is good to know.. i have not got my AC store up and running yet. ..but hope to be adding that in the near future..
 
Posts: 39 | Registered: May 31, 2009Reply With QuoteReport This Post
Rookie
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SmileJeff, Thanks so much for listening to our comments, both good and bad. It takes a BIG man to apologize, and we all appreciate it. To the individuals that have already left Auctiva, well that is their loss. I have used other listing services and NONE compare to Auctiva. Keep up the good work! Now go home, play with your baby and get some sleep. Smile
 
Posts: 19 | Registered: May 28, 2009Reply With QuoteReport This Post
Whiz
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Well done.
 
Posts: 123 | Location: Over the river and out of the pond. | Registered: June 06, 2009Reply With QuoteReport This Post
Auctiva CEO
Elite
Picture of Auctiva Jeff
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Thanks, I gotta grab dinner, I'll be back later.


============

Follow me on twitter: http://twitter.com/auctivajeff
 
Posts: 2479 | Location: Chico, CA | Registered: November 16, 2001Reply With QuoteReport This Post
Rookie
Picture of watrocket
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I just signed on with the $9.95 Standard Flat Rate plan. I am a bit confussed. Your plan reads NO LISTING of FVF FEE's but, see below:

Pending Plan: $9.95/MO. STANDARD FLAT RATE PLAN


Standard Plan
This plan includes all Auctiva's Free Marketing Tools.
Includes 1 GB of image hosting.
Complete access to over 1,700 listing templates.
Includes full access to Auctiva’s Premium Tools.
$9.95 per month
15 Free Listings <-------- HERE *********
$0.50 / listing over 15 <------- and HERE *******
No Transaction Fees

Integrated Image Hosting
This option allows you to store up to 1 GB for free.
You will only be charged if you store more than 1 GB.
$9.95 per additional 500 MB
No additional charge over 2.5 GB

Is this a mistake, or did I not sign up for the correct plan?

This message has been edited. Last edited by: watrocket,
 
Posts: 18 | Location: Virginia | Registered: May 08, 2008Reply With QuoteReport This Post
Rookie
Picture of Ozzy..Ozzy..Ozzy..Oi Oi Oi !!!
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Jeff, is there any chance this pricing plan could be guaranteed for 3 years, like "another place" did?
 
Posts: 24 | Location: Melbourne, Australia | Registered: February 10, 2008Reply With QuoteReport This Post
Newbie
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Jeff and staff:
This evening all I can say is WOW..... Thank you, you have weathered the storm and I believe Auctiva will come out of this stronger than ever.

Only one question to deal with tomorrow is what is the difference between the $180.00 plan and the plan now? Either way all will work out. Thanks for listening and caring.
Edgie
 
Posts: 5 | Registered: March 09, 2008Reply With QuoteReport This Post
Elite
Picture of LifeisLike
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Moving On

Yes you can export your Auctiva (ebay) listings to an Auctiva Commerce Store. Once they are in your Commerce inventory you conver them from import to a defined Category along with any other inventory you wish to add.

P.S. I thought I just saw you asking about this but don't see your post now! LOL Eek
 
Posts: 3027 | Registered: July 20, 2008Reply With QuoteReport This Post
Apprentice
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quote:
just signed on with the $9.95 Standard Flat Rate plan. I am a bit confussed, see below:

Pending Plan: $9.95/MO. STANDARD FLAT RATE PLAN


Standard Plan
This plan includes all Auctiva's Free Marketing Tools.
Includes 1 GB of image hosting.
Complete access to over 1,700 listing templates.
Includes full access to Auctiva’s Premium Tools.
$9.95 per month
15 Free Listings <-------- HERE
$0.50 / listing over 15 <------- and HERE
No Transaction Fees

Integrated Image Hosting
This option allows you to store up to 1 GB for free.
You will only be charged if you store more than 1 GB.
$9.95 per additional 500 MB
No additional charge over 2.5 GB

Is this a mistake, or did I not sign up for the correct plan?



I am hoping the 50 cent per after 15, only pertains to the $2.95 plan?? They maybe accidentally got it on the wrong page???? I HOPE???
 
Posts: 43 | Registered: June 03, 2009Reply With QuoteReport This Post
Apprentice
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Thank you LifeisLike! Appreciate your help. Smile
 
Posts: 96 | Registered: June 01, 2009Reply With QuoteReport This Post
Rookie
Picture of Ozzy..Ozzy..Ozzy..Oi Oi Oi !!!
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It says this on my "plan" info page too:

Pending Plan: $9.95/MO. STANDARD FLAT RATE PLAN

Standard Plan
This plan includes all Auctiva's Free Marketing Tools.
Includes 1 GB of image hosting.
Complete access to over 1,700 listing templates.
Includes full access to Auctiva’s Premium Tools.
$9.95 per month
15 Free Listings
$0.50 / listing over 15
No Transaction Fees

Integrated Image Hosting
This option allows you to store up to 1 GB for free.
You will only be charged if you store more than 1 GB.
$9.95 per additional 500 MB
No additional charge over 2.5 GB

Effective Date: 7/1/2009


Please tell us this is a typo Jeff??
Confused now!!! Confused
 
Posts: 24 | Location: Melbourne, Australia | Registered: February 10, 2008Reply With QuoteReport This Post
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