Gentlemen,

An error occurs when I try to view or access my store.

I have tried accessing the store from the "Click here to browse all my eBay items!" option on the store window on my eBay auctions. I Have also tried accessing my store directly form the Auctiva website.

Both have given me the following error:

An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.

I would appreciate it if you could advice if there are system wide problems with the store and inform me of the best solution so I could view my store.

Thank you

brummus

Post an eBay Item# and someone can see if they get the error.

Hi hgmartin,

Thanks for your reply.

One eBay item number would be 6584135086.

Please keep in mind that I post most of my items on eBay Philippines.

I appreciate your assistance and hope you could help me out with this problem.

Thanks

Hi hgmartin,

Just to clarify things, what I am trying to access is the store itself and not the store window which can be seen in an ebay listing. The store window works fine but try to access the store, I still get the error.

Thanks

It works for me. See if it works using a different browswe like Firefox. If so you will need to trouble-shoot.