For some strange reason, my 2nd chance offers that I send to people are showing up in the showcase. This isn't supposed to be like this is it? Although I can't confirm, I do believe it is possible for someone to click the link, go through the ad and actually complete the "Buy It Now". One note is that my items are all marked as private auctions. Could this be why?
I assume these second chances are over now, but for future reference: go to Store --> Look at the right section labelled Showcase --> Edit Items --> then click the boxes next to the items you wish to hide and choose make hidden from the top. This should keep this from happening.
We have figured out how the second chance offers are showing up in store windows and the showcase and will be preventing these from showing up in the future. This should be updated as of today.
Although, old 2nd chance offers that are already being displayed will remain, so you will have to do what bargain*huntress mentioned and hide those for now. Future 2nd chance offers should not show up from here on out.
Thanks,
-Kevin
Posts: 945 | Location: Chico, CA | Registered: April 16, 2001
they are not shown in my Auctiva store as now but still shown in showcase
quote:
Originally posted by Auctiva Tom T.: Can you please provide the item # or start a support case on our help page and post your text here and the item # in that case.
This message has been edited. Last edited by: memoska,
Back on the 6th I was told that the change was going to the live site that day. Somehow the actual change to prevent second chance offer items from showing up in the showcase pages was overlooked.
We've fixed this (again, sigh) today. Going forward no new second chance offers should show up.
Sorry about this. It definitely makes me feel pretty stupid for not having personally verified that it was correctly working when I posted back on the 6th.
-Kevin
Posts: 945 | Location: Chico, CA | Registered: April 16, 2001
they are not shown anymore, thank you for your hard work
quote:
Originally posted by Auctiva Kevin K.: Back on the 6th I was told that the change was going to the live site that day. Somehow the actual change to prevent second chance offer items from showing up in the showcase pages was overlooked.
We've fixed this (again, sigh) today. Going forward no new second chance offers should show up.
Sorry about this. It definitely makes me feel pretty stupid for not having personally verified that it was correctly working when I posted back on the 6th.
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