Ebay did it again, they accidentally removed over 500 of my listings. All my listings were removed, autions, fixed price, stores, even items that were sold and paid for. They have done this several times before. It's a computer glitch, what happened was they removed ONE item for a listing violation and all my listings disappeared. No, I am suspended. After several emails to Ebay, they confirmed that my account is in good standing, but they cannot explain why ALL my listings disappeared. They would not admit mistakes, they just can't explain it. It's a nightmare, and it happened again a couple days ago. I'm loading back up again now.
My problem is that autiva store windows still show active items from a couple days ago, items that are no longer active. Is there a way to update the active listings?
Basically, I like store window, I just need it to display current listings, not listings that have been removed.
It will update eventually. If it goes a full day without updating you might file a support request and have them take care of it.
In the meantime you can also go into Store > Edit Store Items and make the old items hidden until they go away. I believe that update will catch before the new items are actually loaded in.
Yep...if you make these items hidden in your Auctiva store at Auctiva -> Store(Tab) -> Edit Items, they will no longer be displayed in your Auctiva store, nor will they be displayed in your store window the next time it refreshes, which it does about every 2 hours.
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