My scroll shows it is updating and has been that way for a few days. No pictures at all. Is this a glitch or could I have done something? Any suggestions on how to fix this. Thanks

Hi, best file a support request with Auctiva

I did at 8:00 this morning and no answer yet?

There are numerous problems with the scrolling gallery and the support team rarely help. I think the bugs run deeper than a simple update... I dont know if they can even do this for induvidual customers... they never have for me.

They will probably tell you that it will update shortly... in the next 8 hours.. I have been waiting 3 days for an update and filed numerous support requests... they always reply, they just never fix the problem .

I guess you get what you pay for ...

quote:

Originally posted by ChooChooGuy:
Hi, best file a support request with Auctiva

I may not need to bother them if someone else can answer this "related" question.....
My scroller doesn't change pics.....when I add new for instance. Does it have a default preference like for those ending first...although with a store mine end and relist....so maybe it doesn't know that????

quote:

Does it have a default preference like for those ending first.

Hi N, yes, 14 next to finish.

You can go to the store tab and select items to hide so you can bias what is seen as being the next 14 to finish.

Hi online-coins

Bug-wise, I have seen little evidence of bugs in the two years I have been using Auctiva.

quote:

There are numerous problems with the scrolling gallery

such as ?

quote:

guess you get what you pay for ...

On greedbay you get what you deserve when you pay an increasingly monpolistic dictatorship with a bottomless supply of buyers and sellers, or so they think

My featured items won't appear on my scrolling window.

Hi reb177, please post a link to one of them or the ebay item number so I can have a look at it.