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Rookie
Picture of riredsox
Posted
Hi, I just purchased a domain name. When I type in the address the site comes up but there is no link to contact me, about us or blog. It is on my auctiva store just not the one I just paid for. Thank you, riredsox
 
Posts: 12 | Registered: March 28, 2006Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Picture of Auctiva David
Posted Hide Post
Hi riredsox, what is the domain name you purchased?
 
Posts: 494 | Registered: June 30, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of rarebookspaper
Posted Hide Post
Hi, I'm new here. First post - and I know this is a reply to an older question, but this is the same problem I am having. I bought domain name - and since have no "About us" page. Just the Home link. I did fill it all out too. (wished I'd saved a copy!) -- Can anyone help with this?
 
Posts: 10 | Registered: June 18, 2007Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Picture of Auctiva David
Posted Hide Post
Hi rarebookspaper, what is the domain name you purchased?
 
Posts: 494 | Registered: June 30, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of rarebookspaper
Posted Hide Post
Hi Auctiva Dave: It's www.rarebookspaper.com

Thanks!
 
Posts: 10 | Registered: June 18, 2007Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of rarebookspaper
Posted Hide Post
It would be great if someone from Auctiva could answer this question for me. ....

Thanks!
 
Posts: 10 | Registered: June 18, 2007Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of rarebookspaper
Posted Hide Post
Please...


Anybody???
 
Posts: 10 | Registered: June 18, 2007Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
Posted Hide Post
Hi rarebookspaper,

Sorry for the delayed response. I just reviewed your account and determined that the reason the "About Us" tab is not appearing on your Auctiva store is because there is no information saved in the "About Us" section under the "Store" tab within your account.

As a test, I just entered some text into the "About Us" within your Auctiva account and, once I saved the changes, the "About Us" tab appeared in your Auctiva store when I visited it...I then deleted the "About Us" text I had entered. Therefore, if you enter some new information in the "About Us" section within your Auctiva account, once you save your changes, the "About Us" tab should appear within your Auctiva store.

If you would like further assistance with this matter, please file a support case using the appropriate link on our help page: http://www.auctiva.com/free-auction-software-help/help.aspx

-Mike
 
Posts: 4361 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of rarebookspaper
Posted Hide Post
Thanks Mike..I did fill it out - twice, and saved it - but it didn't work for me.

I'll try again. Thanks for getting back to me.

Smile
 
Posts: 10 | Registered: June 18, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of toonew
Posted Hide Post
I'm thinking of getting an Auctiva domain name. If I do, must EVERYTHING I offer be an auction on eBay??? I am thinking of having the best of both worlds - auctions AND selling directly to my customers. HELP PLEASE.
 
Posts: 34 | Location: Ohio | Registered: March 06, 2008Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of toonew
Posted Hide Post
P.S. Also....can you add RSS feeds??
 
Posts: 34 | Location: Ohio | Registered: March 06, 2008Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
quote:
Originally posted by toonew:
I'm thinking of getting an Auctiva domain name. If I do, must EVERYTHING I offer be an auction on eBay??? I am thinking of having the best of both worlds - auctions AND selling directly to my customers. HELP PLEASE.


Hi Toonew
I dont think you can at the moment, but if you check out my thread about dumping the ebay store, you will see they are planning to bring it in later this year. Hope this helps you

Alex
 
Posts: 14 | Location: Birmingham UK | Registered: March 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
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