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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Store Window and Store    Still has old price... been 3 days....
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Newbie
Posted
Good morning everyone!

One of the items in my store (220024760759) started off at a higher price and was then lowered three days ago, but never changed in the scrolling store. Then, last night, I changed it again to see if it would update, no dice. Still showing the original price.

It's a BIN, could that have anything to do with it?

Thanks!
 
Posts: 4 | Registered: September 11, 2006Reply With QuoteEdit or Delete MessageReport This Post
Elite
Posted Hide Post
You should probably file a support request and I think they'll be able to fix it. I don't know if BIN has anything to do with it or not..
 
Posts: 1816 | Registered: December 24, 2005Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Ah ok. I thought maybe I just did something wrong.

Filed a request.

Thanks!
 
Posts: 4 | Registered: September 11, 2006Reply With QuoteEdit or Delete MessageReport This Post
Elite
Posted Hide Post
Normally that stuff updates within several hours but come to think of it, I think changing a price post-launch is one of the things that it won't update.

But I do believe that they can do it for you.
 
Posts: 1816 | Registered: December 24, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of Roamer
Posted Hide Post
I have a question on correcting mistakes in the store window. I have an item displaying twice, once without a photo. When I go to my list in my store edit, the item is only listed once, but another entirely different item is listed twice (with the same ebay #). I am afraid if I delete either of these, I will lose the item out of the store window. ????
 
Posts: 74 | Location: Western USA | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Elite
Posted Hide Post
quote:
I have a question on correcting mistakes in the store window. I have an item displaying twice, once without a photo. When I go to my list in my store edit, the item is only listed once, but another entirely different item is listed twice (with the same ebay #). I am afraid if I delete either of these, I will lose the item out of the store window. ????


But both items only show once in My eBay, right? If so, I'd file a support request. Normally, you could hide the extra one but if the "extra" is different between Store and Store Window, then that's something they'll have to look at. Odd..
 
Posts: 1816 | Registered: December 24, 2005Reply With QuoteEdit or Delete MessageReport This Post
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