Hi,

I have been updating my Auctiva Store recently and created my own search categories on the left hand side of the home page.

However, I've noticed that these category names have defaulted to what looks like eBay's own categories. I have checked the area where you edit the category names and these are as I created them.

Is there a bug here or am I doing something wrong?

Thanks,

Bonnie.

My Auctiva Store - JustBon Crochet Designs

Hi Bonnie,

I was just able to correct this problem for you and your Auctiva store search categories are now properly displayed on the right hand side if the page.

The reason this was occuring is because you had extra spaces in between the key words in your search category logic. Once I removed these spaces, such that your keywords were just separated by commas, your search categories displayed on your Auctiva store correctly.

-Mike

quote:

Originally posted by Auctiva Mike D.:

I was just able to correct this problem for you

Thanks Mike...much appreciated!

Bonnie.
Auctiva Store - JustBon Crochet Designs

Bonnie,
The Design Team noticed one further error as well and is taking steps to fix it. You may not even notice the change...

Hi Julia & Mike,

My categories in my Store are still defaulting to eBay's own categories.

Can this problem be fixed please?

Bonnie.

Auctiva Store - JustBon Crochet Designs

Hi Bonnie,

I just took another look at your Auctiva store and the search categories on the left hand side of the page are Rasta Hats, Snowboard Hats, Beanie Hats, Hats & Scarves, and Novelty Items, which are the same search categories that you have created for your Auctiva store.

If you need further assistance with this matter, please file a support case using the appropriate link on our help page:

http://www.auctiva.com/free_auction_software_help/help.aspx

-Mike