Question:
I am sorry, I obviously do not know how to answer to an ongoing problem.
This early ending has happened several times. Luckily, we
are a small outfit, and we are able to catch it
fairly easily, since all of our auctions end in
the evening. I still do not believe it is Ebay's
problem, they have shown all the auctions ending
correctly, and have shown the correct amounts, while Ebud does not. On March 12, #2163497340 showed that it ended early, at $68.00. It ended later that evening, at $93.50. We had to manually change that amount on Ebud. This is not the only one, just the largest. #3214342244 ended early on Ebud, at $10.49, whereas in reality it
ended later on Ebay at $13.49. Today, #3214339257 and #32143392757 banged the gavel
early. They do not go off until tonight, hopefully at a higher amount. Ebay shows all of this information correctly. Ebud never has refreshed any of the amounts to the proper total.
Like others, we would feel better if Ebud would at least respond. 9 days seems to be plenty of time to figure it out!

Choices:
Need help

 

This is not the first time. If this is not fixed soon I will find other software, I can't afford to lose data and feedbacks.

Hello Ebud? Anyone home?
This is not an Ebay problem as it is intermittent and when I check my auctions on Ebay they show the correct time.
For the last week and a half I have been dealing with Ebud showing my auctions ending early daily. Not all of them - just selective ones. I've had paypal money sent to me with auctions I didn't even know I had a bid on because they show up on program as closed - 0 - no bids, no info.
This deleting and refreshing is getting old.
I use this program to make my life easier - not more difficult.
Can you respond with an answer other than "It's an Ebay problem"
or
"Delete and Refresh"
Or how about just fixing it.
Thanks,
Frustrated Atticus14

Why would the nice folks at auctiva post to this, they do not have a problem. This is an ebay problem. The program is reporting what ebay gives it to report. Maybe you should find another place to auction your stuff? Maybe complain to ebay? Yelling here isn't going to get you anywhere.
David

I guess I should also post that I am running over 400 auctions a week. Sure, I have had a few here and there that show ended early. You do not have to do anything to them. Just leave them alone and when it refreshes correctly it will correct the information automatically.
David

camerahunter, I beg to differ with you.
Though we seldom have more than 15 or so
auctions listed, it is very simple to check
if Ebay is right, or if Ebud is.
Ebay has had the information right so far.
And I am not hollering, I am simply asking
for help, which has not been forthcoming.
At this moment, we have one auction on, with
an amount of a big $9.00. Ebud tells me we
have $99.95. Which would be nice, but is
incorrect. Ebay knows we only have one $9.00
bid. So it doesn't seem to be something that
Ebay is sending to Ebud, does it?