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Auctiva Support
Specialist
Picture of Auctiva Joe M.
Posted
Hi,

eBud 3.37 is available to address the refresh problems that started this morning.

If for some reason you're having problems using the auto-update feature, please download the update manually from this link:

http://classic.auctiva.com/AutoUpdate/AuctivaManagerPro...vaManagerPro.exe.zip

Once downloaded, close eBud if it is running, copy this file to your "C:\Program files\Auctiva\eBud" folder, or to the directory where you have eBud installed.

Regards,


Joe
Auctiva Support

To file a suport case, goto http://classic.auctiva.com/help/help.asp
 
Posts: 415 | Registered: May 11, 2004Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
SmileThank you for giving the download update. I always have problems with the direct update from eBud - was a relief to see the download as I have auctions going off and was ready to file a support!
As always, Auctiva comes through again!
Thanks,
magicbelle
 
Posts: 15 | Location: Colorado | Registered: July 02, 2002Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
downlowded the new version yesterday 9/20 and it fixed the problem.. but today 9/21 ebud doing the samething not refreshing...please help..thnks...Roger
 
Posts: 96 | Location: Nyack, NY | Registered: September 06, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Joe,
I've downloaded eBud 3.37, and I STILL can not refresh. Here is the error message.

ERROR in getTotalAuctions : Invalid procedure call or argument 5 on 9/21/2007 10:46:28 AM


Neil
 
Posts: 31 | Location: Virginia | Registered: September 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I just downloaded 3.37 and ebus is still not refreshing. All of my closed auctions from yesterday still show as running on ebud and none of my bids have been recorded. I do not get an error, it just acts like it is refreshing but does nothing.
Lori
 
Posts: 89 | Location: Norridge, IL 60706-1140 USA | Registered: July 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Joe,

I just installed eBud 3.38 and everything seems to be fine now. Thanks for the help and quick response.

Neil
 
Posts: 31 | Location: Virginia | Registered: September 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
LoriC,

I did not get an error message displayed either, but click on "file" then "view error log" to see what is going wrong with eBud.

Neil
 
Posts: 31 | Location: Virginia | Registered: September 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Okay, here's where I am. Please help... Yesterday I was getting the same problem as everyone else. I upgraded to 3.37 and all worked well. Today I'm getting the same problem. When I try to upgrade to 3.38 I get as far as getting the file downloaded... but when it uncompresses Ebud.exe I get an error message saying, "EinvalidOp: Invalid Floating Point Operation". When I click on the OK button it aborts the install and reloads ebud without completing the upgrade to 3.38. Thus I am still not able to refresh my auctions on ebay.
 
Posts: 2 | Location: Sunny Tampa Bay | Registered: August 19, 2007Reply With QuoteEdit or Delete MessageReport This Post
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