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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Auctiva eBud 3.0    Can't extract buyers from stores
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Apprentice
Posted
I can't extract buyers from stores. I guess ebay is too busy raising fees and not fixing their servers.

Anyone have any ideas for making this work?

Neil
 
Posts: 31 | Location: Virginia | Registered: September 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Picture of Auctiva Joe M.
Posted Hide Post
Hi,

eBay has made some changes to the HTML used by eBud to get data which is why store items are acting strange right now. We're working on this and should have an update ready in the next day or so.

Regards,


Joe
Auctiva Support

To file a suport case, goto http://classic.auctiva.com/help/help.asp
 
Posts: 415 | Registered: May 11, 2004Reply With QuoteEdit or Delete MessageReport This Post
Rookie
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So you're saying that all multiple fixed price and store items are going to be held up for 2 days??? Why don't you notify your customers when you experience such lengthy outages? Why do we always have to find out the hard way?
 
Posts: 18 | Registered: April 19, 2002Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of VelaCards
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The next day or so? This should be an immediate issue to resolve as it hurts store owners speed to service of it's customers.
 
Posts: 64 | Location: Fontana,California, USA | Registered: August 12, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Joe,

Thanks for the reply. Glad to know you're working on it. I'm at a "stand-still" until you get it fixed on my store items.

Neil
 
Posts: 31 | Location: Virginia | Registered: September 13, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
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please get this fixed, we have hundreds of items we are trying to invoice and ebud is not working
thank you
 
Posts: 296 | Location: charlevoix, michigan | Registered: December 10, 2002Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of VelaCards
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Joe,

How close are we to getting this fixed? We've got customers we need to invoice right away. Any help would be greatly appreciated.
 
Posts: 64 | Location: Fontana,California, USA | Registered: August 12, 2001Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Picture of Auctiva Joe M.
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-Very close. We'll have it out there in the next hour or so. I didn't mean to make it sound like this isn't a top priority, it definitely is, but sometimes the extent of the changes that need to be made mean that it'll take a day or two to get the fix done.


Joe
Auctiva Support

To file a suport case, goto http://classic.auctiva.com/help/help.asp
 
Posts: 415 | Registered: May 11, 2004Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Hmm, got the eBud update, guess what, it still doesn't work.
Gives error Invalid procedure call or argument 5.
I'm not arguing and I'm only selling a couple of invalid items, so it can't be on my end.

Laughter is such sweet sorrow.
 
Posts: 9 | Location: Pinson, AL 35126 | Registered: October 22, 2003Reply With QuoteEdit or Delete MessageReport This Post
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