Our eBud engineers need your help to put out the next release. We need to run some test data for accounts that do not seem to be working with version 3.40. Please file a support case through the linked page listed below and provide your eBay user info so we can test your auction data in version 3.41, which hopefully should take case of this issue for once and all.

http://classic.auctiva.com/help/help.asp

Thanks
Auctiva Support

per you instructions suport case# 164772-hstu ...filed thnks Roger

flied a suport case. How much longer do they think this will be?

I, too, have filed a support case #164786-west.
Thanks, Liz

I have attempted to use that link, after i submit the form i get a page not found error.

The problem i am having is that all the information on items with bids that eBud is pulling from ebay, eBud is populating with MY email adresss instead of the bidders.

I am ebay username wholesale_computer_supply

Support case 164793-amri filed - Bud's not picking up email addresses for me.

Has anyone heard how the fix is coming along to retrieve email addresses??? Liz

e-mail addresses are showing up for me...remember you only will get e-mail adresses on ended auctions...