Hello Classic Community,

This week's server relocation ended up taking longer than usual and for that we apologize. Auctiva Classic should be back online again now, and if it still isn't for anyone, it will be back up soon.

We are also aware that you are currently unable to post using Mr. Poster or Auctiva Poster. This is being worked on and will be resolved as soon as possible.

Considering the extended length of the the downtime, Auctiva is willing to offer users that were affected by this downtime free time on their paid services. To redeem this offer, please file a support case on the Auctiva Classic website and mention this post.

We do apologize for any inconvenience to our user community. Auctiva is nothing without our users and we are working hard to deliver the best (and most reliable) auction management service in the business. We do appreciate your business and are looking forward to being back online faster and better than ever!

-Mike

This message has been edited. Last edited by: Auctiva Mike D.,

Yes, I want to file for a credit, but I can't. classic.autive.com is STILL down. I also have an open support case on eBud that have been replied to that I can't get at to see the resolution.

Even this forum is running slow as mollasses. Hope this is resolved soon.

Mike (Auctive Support)...how do I get a few questions answered?..been filing Support Cases..and get no replies..not even an e-amil confirmation that I filed a case...maybe I am doing something wrong...please let me know..my e-mail address is hsturn@optonline.net...thnks..Roger

Hello to hsturn47. I noticed something that might be the problem--you are spelling auctiva, "auctive" with an e instead of an a on the end; such as your post Mar. 11 at 9:43 AM: "classic.autive.com", and "Mike (Auctive Support)" on Mar. 16 at 07:09 PM. Hope this helps

Opps, I just noticed one post is from hsturn47 and one is JeffS. Spelling Auctiva as Auctive--I do it myself sometimes; it must be an automatic thing a lot of people do.