Last night i couldn't refresh my eBud it says that my account is disable but i haven't received any notice from you. What happened? What can i do? Thank you.

I have ebud on two machines one is working ok and the other has the same problem.


Dave

Hi Community,

Please file a support request regarding this issue using the appropriate link on our help page:

http://classic.auctiva.com/help/help.asp

-Mike

This has been an ongoing problem for me since August. Every 15th of the month my account is disabled and I have to file a report to get it working again. Mine has been disabeled for two days now does any one work on the weekend
Gail

Same here

Dave

Me too. PITA! Support case filed.

Here we go again same old problem.


Dave

Amride did you ever get an answer?


Dave

Does anybody receive any answers...ever? My trial period for eBud is about up, and I've been thinking about paying for the software, but if it's not well supported, I don't think I want to.

Camarias,

eBud is supported.. What is going on with your eBud? Have you filed a support request?

Auctiva Support

What about this problem? My account is disabled too. I have filed a support report, but since this has been happening to others for months, I thought I would be able to find something out here. Thanks,

sisternumber5,

you do not have any billing information on file. You can add a payment method through the "Billing info" link on the my account tab. I have re-enabled your account for 1 week in the meanwhile.

Auctiva Support