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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Auctiva eBud 3.0    How do I delete or export old auctions where they won't keep coming back?
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Rookie
Picture of westforkcandles
Posted
I have tried to delete and even export to closed auctions. They do delete and they do export until Ebud refreshes and then here they are again. I need to get them off to have more room for the auctions I have running. Can anyone help?? Thanks, Liz


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of wallposters
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I was just coming on to ask the same thing. I keep deleting no sale auctions and they just keep coming back. Anyone know how to get rid of them for good
Thanks


wallposters
 
Posts: 98 | Location: hudson nh | Registered: February 09, 2002Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of westforkcandles
Posted Hide Post
Auctiva Support replied to my questions. After you open Ebud Click on Edit --> Refresh Settings
and this opens the page for This Settings. At the top is the number of days Data Refresh Period But the only choices are 2,7,14,21,30...
It is set on 2 days. Itried to put in a 1 but when you refresh it changes to 14 days. So basically we have to wait 2 days before we can delete or export them off the spreadsheet.


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
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