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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Auctiva eBud 3.0    Keeps reverting back to Version 3.33. Can't retrieve ebay fees.
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Newbie
Posted
Keeps reverting back to Version 3.33 once I close then reopen ebud. Can't retrieve ebay fees. I get an error message that my token (whatever that is) is incorrect. It said to try again and I should be prompted to authenicate. Tried again got the same error message. Can someone help?
 
Posts: 9 | Registered: May 12, 2004Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Picture of Auctiva Joe M.
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Hi,

It sounds like these problems were related to the recent database downtime that has periodically been happening. If these problems keep going on plese file a support case and we'll take care of you.

Regards,


Joe
Auctiva Support

To file a suport case, goto http://classic.auctiva.com/help/help.asp
 
Posts: 415 | Registered: May 11, 2004Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of prodical-son1981
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They have been happening for a week now,and not just with me,but with others.2 Of my auctions are wasted because of it,there is no description,just the yellow box,that says "store loading".I have filed support cases all week too,and gotten no response.
 
Posts: 13 | Registered: July 25, 2005Reply With QuoteEdit or Delete MessageReport This Post
VP Engineering
Premier Poster
Picture of Auctiva Kevin K.
Posted Hide Post
prodical,

I think Joe is asking you as to if the eBud updating problems are still occuring. The store window problems when revising your auctions is a different issue.

-Kevin
 
Posts: 945 | Location: Chico, CA | Registered: April 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
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