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Apprentice
Posted
I tried to revise an active listing. I had three listings scheduled today with (I thought) all the same template, but it turns out one had the old template I used for earlier auctions. I wanted to change it so I went to "Active Listings", clicked the box, and hit revise. It takes me straight to ebay. Can someone please explain why if you prepare the whole listing here on Auctiva including the templates (not available through ebay revision), I am sent to ebay where I must somehow edit the html the way I want it. That makes no sense! So I did a search and found I needed to "get html" from a saved listing that was the way I wanted to revise my active auction and copy and paste into the ebay html editor box. I did so and it worked fine. I just can't understand why the hassle. What is the logic in this? Please help me understand.
 
Posts: 41 | Location: Panhandle, FL | Registered: June 26, 2008Reply With QuoteEdit or Delete MessageReport This Post
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Picture of Danno
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quote:
I am sent to ebay where I must somehow edit the html the way I want it. That makes no sense! So I did a search and found I needed to "get html" from a saved listing that was the way I wanted to revise my active auction and copy and paste into the ebay html editor box. I did so and it worked fine. I just can't understand why the hassle. What is the logic in this? Please help me understand.


I can speculate on the logic, but an existing process that does similar is probably a good way to start the discussion.

First, you've got to remember that eBay and Auctiva are distinct and separate systems in different physical locations. What you can do remotely on another system (from yours), is obviously going to have limitations and restrictions.

The one process that gives me pause to think about any remote Revise to code, is the initial Revise process used to add the Scrolling Gallery to active listings for a new member. That method requires the listings to "Disappear" for 6 or more hours before they reemerge from an eBay Trust & Saftey check. If that is necessary any time a 3rd Party Service does a major Revise (pull and update) of a listing's code, is that a less effective method than a simple Revise done directly at eBay?

If that's an ugly process, does it make sense for Auctiva to dedicate the coding time and resources to duplicate that process on their systems to have it function UGLY for its customers, knowing we'd be very unhappy campers?

That's speculation on my part, but it is the possible logic that makes me not push for something that I can easily do on eBay with their Revise.

The simple Revise feature they have now is very limited, and probably working with special 3rd Party agreement to bypass any major T&S checks.

Danno


"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."

http://store.auctiva.com/dleckington
 
Posts: 1446 | Location: Columbus, Ohio, USA | Registered: February 25, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
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Thanks for your reply. It makes some sense now. I do think they should have this in the faq section. I'm sure I'm not the first to have wondered this or posted similarly.

Wes M.
 
Posts: 41 | Location: Panhandle, FL | Registered: June 26, 2008Reply With QuoteEdit or Delete MessageReport This Post
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