Open a Support Case with Auctiva and let them know you need the feedback number updated in the system.
Although I've not tried to update the Auctiva stored FB count using a Token renew, that might also work. When I last did a Token renew last Summer, my count on Auctiva listing PREVIEW adjusted to reflect my eBay FB count (and still does from that last Token renew).
Danno
"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."
I would think OP should still be able to list a Buy it Now knaubone, At the very top of your listing page in Auctiva there is a circle to check off for Fixed Price. Are you checking that little circle? It can be easy to miss...
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