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Newbie
Posted
It's been almost 24 hours and none of my ended items (over 300) are showing up to be re-listed via Auctiva. Anybody else?

Also Kick It Back counter has a mind of it's own. No matter how many times you turn it off. It just keeps coming back. Not cool.
 
Posts: 8 | Registered: February 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
GTL
Apprentice
Posted Hide Post
There are generally delays but not 24 hours. Mine have returned ok. I have other issues, but they are returning!!

Regards.
GTL
 
Posts: 81 | Location: South West UK | Registered: May 17, 2008Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
Posted Hide Post
Hi SNL INDUSTRY,

Thanks for letting us know about these issues. I'm actually not aware of any current technical problems that would account for either of the behaviors you mentioned, so these are things we would need to investigate further. Listings that end on eBay should typically show up on your Closed Listings page between a few minutes and a few hours after they end.

If you are still experiencing either of these problems, please contact our customer support team using the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike
 
Posts: 4366 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
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