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Hi all.. having a problem listing,

Getting API Warning; Funds from your sales will be unavailable and displayed as 'pending' in your PayPal account for a period of time. Learn more: http://cgi6.ebay.co.uk/ws/eBay...?UserPolicyMessaging "

can anyone confirm or have an idea what thisis? we have contacted both auctiva and ebay and ebay are saying its auctiva and auctiva are saying its ebay... if we try and list on ebay it works, so we believe it to be auctiva..

many thanks
Original Post
Hello scottvaluetech -

Please note that API warnings and failure notifications come directly from eBay, and we present them to assist in understanding what may have occurred with a listing. Typically, Warnings do not actually prevent listings from posting the way that Failure notifications do. Please note that the message you refer to directs you to an eBay page regarding a resolution.

This warning typically indicates a difficulty with the configuration of the PayPal account associated with your eBay account.

However, if the listing is not posting via Auctiva, there may also be a failure message indicating why, which you can check by clicking on the red notifications box in the upper right of your Auctiva account pages.

If there is no failure message or it is unclear, please file a support case from under the Help tab of your account letting us know which listing is encountering this issue so we can look into it for you.

- Craig

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