I have auto relist and there is a delay between the end time and restart- currently 2 hours and still they have not relisted? this has happened before and means that when they do relist the end time is wrong and often too late.
I am also losing exposure on these items as they are not visible?
Hi Christina, I am also having this problem which is costing me a lot of money by ending my auctions all at the same time and thats mostly at 4am in the morning when non of my core UK customers are online.
I believe the problem is down to Auctivia maintenance and then dumping all the listing on at the same time.
I am particularly perplexed by the fact that i tick the box that the item should only list at the specific time and for auctivia not to keep trying to list it.
I am having to abandon using the autoo-relist service as it is coting me to much money. I hope they manage to solve this problem.
Anyways sadly if Auctiva does not diversify into other websites, i will ahve to leave this great company, that has been so useful to me over the years.
I'm in a similar spot. I had 2 items not sell at the same time, they both have the same relist profile, one relisted imediatly, the other still hasn't and it's been nearly an hour. Is this normal.?