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Michelle?!?!?! AUCCOM stole my store front again!!
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Specialist
Picture of sunney44
Posted
They told me I saved the update successfully at 5:08 and then I went to check it out and it was another theme. By any chance, did you save what you did on that page??? I didn't have time to... Mad I think I like the one that is up there now better.. lol
 
Posts: 276 | Location: NY | Registered: September 05, 2008Reply With QuoteReport This Post
Specialist
Picture of carolinabluelady
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Posts: 345 | Location: Beautiful State of North Carolina | Registered: April 06, 2008Reply With QuoteReport This Post
Elite
Picture of LifeisLike
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Sunney,

Just reposting this here..not sure you saw it on the other thread..


Posted May 07, 2009 03:22 PM Hide Post
Sunney

Geez, sorry that happened! Lots of work..

But I was thinking..did you change themes or just update the one you already had.

I know when you update there is a box that asks if you want to save customizations and you have to click yes or no. I wonder if that box didn't show up & thus you lost them.

Or did you just apply/and update a new theme?

I'm thinking, you may be able to get your customizations back by going back to the old/previous theme. I know the customizations never transfer over when we chose a new theme.

Hate to see your hard work go down the drain and especially if you're paying someone to boot!
 
Posts: 2983 | Registered: July 20, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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I will get the code for you no problem - it is still in there. (That will teach you.....)


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Specialist
Picture of sunney44
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Yea, stupid me.. I did update and it did ask me and I clicked on yes I wanted to save it.. it said I did successfully but they lied. I tried 3 times to be honest to get it back and I got the saved successfully every time but I never got got the trader theme back. ugh..
 
Posts: 276 | Location: NY | Registered: September 05, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Sunney,

I just emailed you the HTML backup that I just made for you. When you change themes it doesn't take your customizations with you. So you take your html back-ups and paste them over the existing HTML in your new theme when you find one you like. If you screw up and don't back it up first...Smile You go back and revert to your old theme - the HTML will still be there. Then you make your back-ups change to the new theme and post your html. So if you want to try out new themes just know it the html has not been eaten!

I put the code in your new theme for you.


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Also you now have room on the front page again for the picture show. It can fill up some empty space in there. I don't have time to do it tonight thought. Let me know if you need more of my help.


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
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Picture of sunney44
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thank you, thank you, thank you!! I didn't change the theme.. I updated it! I also tried 3 times to get it back and it would say that it saved it but it never came back. Now you believe me when I tell you the gremlins do that to me every time?!?!? Roll Eyes
 
Posts: 276 | Location: NY | Registered: September 05, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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I told you I had enough of keeping the gremlins the other day and it was someone else's turn!

You did change from the yellow trader theme to the blue damask theme. Then you had no customizations. To go back to the old one and get your HTML don't tell it to keep customizations, tell it to apply theme. Then you will find all your stuff there. I am sure when you went back you told it to update theme and keep your customizations that is why it wasn't there for you.

But if you would rather think that you are babysitting the gremlins - everybody on the board will be really thankful! Smile


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
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