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Specialist
Picture of rjk1957
Posted
I am trying to put orphaned items back into the right categories and my "Collectible" category is missing. When I try to re-add it to my tree it says that it is already there and it is not. So my orphan items will remain orphaned until I figure this one out..
 
Posts: 450 | Location: new jersey | Registered: January 23, 2009Reply With QuoteReport This Post
Elite
Picture of BtoB
Posted Hide Post
Well, this is one time that clearing your cache, etc. may help. I had a problem with some HTML code sticking today until I cleared my cache, closed the browser & reopened. Just a thought. Smile
 
Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
Posted Hide Post
I know different people are having issues with categories. Please make sure that you submit a support ticket. This is one of those problems they need to sort out quickly. The more info they can gather on who is effected and how they are effected the better they will be able to track down the problem, find a fix, get the fix through quality control and release it.


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Specialist
Picture of rjk1957
Posted Hide Post
Clearing my cache worked. Thanks!!
 
Posts: 450 | Location: new jersey | Registered: January 23, 2009Reply With QuoteReport This Post
Elite
Picture of BtoB
Posted Hide Post
 
Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
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