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Anyone else with Scrambled Categories?
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Elite
Picture of BtoB
Posted
Eek Well now....looks like the gremlins are at it again. Roll Eyes Out of the blue, my categories are completely scrambled! Off to put in a support ticket and see if I can get them back in the order I had them, AND that they will stay put. Red Face
 
Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Yes quite a few people are reporting this - You are not alone!


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Elite
Picture of BtoB
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Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Donna,

I knew you were getting tired of the gremlins. They came to visit my categories this afternoon tooSmile Let me see if I can remember where to put them!!!


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Mine won't budge from their newly remodeled locations. Any luck moving yours?


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Whiz
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Gesh... After reading this post I went and checked my categories.

Sure enough they were all scrambled too. Fortunately, I was able to put my back. Now let's see if they stay..

This is starting to become a bit frustrating to say the least. I am patient as long as I am not paying anything BUT I can't see paying for a service that I have to babysit 24/7.

Not trying to be negative or anything but it's getting close to time to start paying and this just won't cut it.


Angie
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Posts: 156 | Location: Central, OH | Registered: December 16, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Thanks for the reminder. I just went in again, and this time I was able to put them back in place. Strangely enough 1 category had moved since last time I looked. I am glad I had a picture on my twitter home page of what order these things were supposed to go in!!!


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Elite
Picture of BtoB
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Busy little gremlins, huh? Mad I just checked, and my categories stayed in the correct order. Hey Michelle, do you know if there is an easy way for me to make some of my categories Sub Categories now? I mean, after I already have items in them? I'd really like to have Art as a heading, and then the related items under that heading. I'd also like to put 3 of the baby-specific items under a Baby Gifts heading.
Thanks. Just wanting to tidy things up.
 
Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
Champion
Picture of Michelle G
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Create the category "Art" then use the left right arrows to put what are now categories under the category of Art.

When you use the left right arrows a drop down box will pop up. You scroll until you find Art and click (the ok or save, or move or...) the appropriate box to save what you just did.

We are still in the position of subcategories not showing up on the main page unless you make them fake subcategories.


Michelle

Due to health issues I am no longer doing Auctiva Commerce webdesign or training.
 
Posts: 8137 | Location: The Beautiful Mountains in Colorado | Registered: June 30, 2006Reply With QuoteReport This Post
Elite
Picture of BtoB
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Posts: 2128 | Location: Virginia | Registered: October 24, 2008Reply With QuoteReport This Post
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