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Rookie
Posted
I brought up my shipping profile, I needed to add a line about PP confirmed addresses only, after I click to edit I get this:

An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.

http://www.auctiva.com
 
Posts: 18 | Registered: December 07, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Mike, how do I set up a support ticket? I want to be able to edit the shipping info, I have alot of things to list, please help, thanks
 
Posts: 18 | Registered: December 07, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Mike, sorry its in the details page. here is what I am trying to do
This is the link you are to go to to edit, following that is the error message

--- Select a Ship/Pay Details ---
Create or Modify Shipping and Payment Details

An error has occurred during the processing of your request. Please try again or file a support case if this problem continues.

http://www.auctiva.com
 
Posts: 18 | Registered: December 07, 2005Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of bargain*huntress
Posted Hide Post
I am not sure why you got the error code, but to file a support ticket .. go to the help section above, then scroll to the bottom. You will see the link to file a case with support.


 
Posts: 354 | Registered: August 26, 2005Reply With QuoteEdit or Delete MessageReport This Post
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