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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Getting Started    How does one contact Customer Srervice?
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Rookie
Posted
How does one contact customer service? I do not see any contact information from the main screen. I would like to know what the fees are for having a store at Auctive. Are we only billed if something sells for shipping. Would someone be able to tell me how this process works for it would be very much appreciated.

Gandalf
 
Posts: 14 | Registered: April 27, 2007Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Posted Hide Post
You will only pay if your customers (or you) buy Auctiva insurance for a shipment.

The rates are here:
http://www.auctiva.com/free_auction_software_help/help.aspx

Look under the "shipping" link.

You can contact customer support here:
http://www.auctiva.com/help/requesthelp.aspx

The link is on the same page that I posted above.

There is no charge for an Auctiva Store. You get it by default.



-----------------------------------

http://creativenotions.net
 
Posts: 476 | Registered: August 08, 2006Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Wiz I would like to thank you for taking the
time to answer my question. I am new to the whole E-Bay, cool hip world of computeres and your help is appreciated. For some bizzare reason I thought if I posted a question no one would respond but you did.

Thanks
 
Posts: 14 | Registered: April 27, 2007Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of thefunphotostore
Posted Hide Post
To contact Auctiva support click the button that says HELP at the top of your screen.


____________
Robin

http://auctions.funphotostore.com

Want free Ebay affiliate ad pages? Email me: orders@funphotostore.com
 
Posts: 22 | Location: TN | Registered: April 09, 2007Reply With QuoteEdit or Delete MessageReport This Post
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