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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Getting Started    Updated listing but old listings showing in showcase.......
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Newbie
Posted
Hi,
I recently updated my listings, however when I go to my Ebasy account the showcase is showing the old listings, how do I change this.
Its all new to me!

Graham
 
Posts: 2 | Registered: November 17, 2005Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of hgmartin
Posted Hide Post
It should update within 6 hours. If not file a support ticket. Mine hasn't updated for 3 days.
 
Posts: 359 | Registered: October 19, 2005Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
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Hi,

The store window is set to display 12 items at a time favoring items that are ending around the same time as the item being viewed, and is refreshed every 4 hours. We will be increasing the store window capacity to 20 in the near future.

If you're always viewing the same listing, or listings ending around the same time, this would explain why it seems like it's not updating.

-Mike
 
Posts: 4366 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
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