Is it possible to edit an Auctiva template on the "Create An Ebay Listing" page. If so, does the whole template show in the "Item Description Box " so you can edit and change font etc. Any help appreciated.
If you would like to edit one of the templates in the Auctiva template library, you can do so by clicking the "Customize an Auctiva Template" in the blue box labeled "Custom Templates" under the "Listings" tab within your account. Once you have edited a template, you will be able to find it in the Auctiva template library within your account under the category called "Custom".
If you are simply trying to indicate a specific font for your item description, you just need to select that font from the "Font" drop-down menu in the description editor toolbar before typing in your item description. Alternatively, you could highlight your description with your cursor after typing it up and then select the desired font from that drop-down menu.
If you are still unable to make the desired revision, please contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx
