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Newbie
Posted
Yes, I am confused. Am I correct that I can now include a link to my Auctiva store from each of my listings on eBay thus eliminating my need to pay for an eBay store? Do Auctiva store listings show up in the main eBay searches or are they only accessible when someone clicks on one of my gallery items? I guess I'm not understanding if this is like having 2 separate stores with the same items or whether one replaces the other. Help!

Additionally, I would have waited until night time to sign up if I would have known that all 250 of my eBay items would be gone for an entire Saturday, my best sales day of the week. Losing lots of money!
Carnival Crafts My eBay Store
 
Posts: 7 | Registered: September 06, 2008Reply With QuoteEdit or Delete MessageReport This Post
Whiz
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I am confused...why did your eBay items disappear because you signed up ? Signing up with Auctiva shouldn't affect your listings on eBay. Please clarify if you can and maybe I can help until someone else more knowledgeable comes along.
 
Posts: 118 | Registered: September 22, 2004Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Picture of rubberduckproductions
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When you sign up and generate the token, ebay re-indexes everything.

Weekends are bad days for re-indexing.
 
Posts: 183 | Registered: January 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
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Hi Carnival Girl,

Welcome to Auctiva!

The Auctiva store is not necessarily a replacement for your eBay store, so you certainly may want to continue with your eBay Stores subscription even though your now have an Auctiva store. Your Auctiva store is a customizable storefront that displays all of your active eBay listings at any given time, and can be reached by clicking the link on the bottom-right of your scrolling gallery. You can find the customization option available for your Auctiva store under the “Store” tab within your account.

While your eBay store also displays all of your active eBay listings at any given time, it can be reached by the “Visit My Store” link that eBay places in your auctions and, most importantly, even if you have an Auctiva store, an eBay store is still required to post “store item” format listings, which are “Buy it Now” only, entail extended listing durations, and are charged according to the eBay Stores fee structure.

If you have any additional questions or concerns, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

This message has been edited. Last edited by: Auctiva Mike D.,
 
Posts: 4342 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
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