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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Templates & Custom Templates    Fail to find and select a custom template in new listing

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Newbie
Posted
Hi,

I have completed a custom templete, save with a new name. But when I try to select itfrom the "select templete" option in the "NEW LISTNG", I fail to see it, even it key in the complete name.

Please help.

thxs.
 
Posts: 1 | Registered: February 03, 2007Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
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Hi thinkngo -

When you are searching for your custom template when creating a listing, are you choosing the "Custom" category when selecting a template for your listing?

When you click Select Template on the one page lister and the template selector comes up, look to the top left corner and you see all the categories to choose from. Click the Custom category and you should see your custom template.

If that doesn't work and you still can't see your custom template, please file a support request to let our customer support team help you further.

http://www.auctiva.com/free_auction_software_help/help.aspx

Thanks!
Cara
 
Posts: 334 | Location: Chico | Registered: March 06, 2006Reply With QuoteEdit or Delete MessageReport This Post
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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Templates & Custom Templates    Fail to find and select a custom template in new listing

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