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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Templates & Custom Templates    Master Profile - How to set as Default when starting NEW listing???

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Apprentice
Posted
i have recently tweaked my seller details and master profile. everytime i create a listing i have to select master profile and when i complete a listing and try to "create a similar listing", it defaults back to a blank page (my master profile is no longer selected, as in the previous listing).
isn't there a way to set my master profile as the new listing default without having to select it each time. i used to be able to with my other master profil, but since i changed it, everything is going haywire!!!!
i hope someone can give me some guidance ASAP, because i am totally frustrated and have wasted a ton of time redoing over 50 listings!!!!!
PLEASE HELP!!!!
thanks in advance
 
Posts: 26 | Registered: December 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
hi again...now everytime i save my listing with the MASTER PROFILE selected, it erases it!!! i preview it before i save it and the master profile and seller details are all on there, so i save and close it. then i click on it again to check to see if it's still right, the master profile is no longer selected!!!
does anyone know what it going on????
never had this problem before...
 
Posts: 26 | Registered: December 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
Elite
Picture of member_8880
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As far as I know, whenever you create a NEW listing, you have to choose the Master Profile from the dropdowm box. I don't think you can set it as a default. However if you're creating a similar listing, all you need to do is click on the 'create similar' icon next to the saved listing and it will come right up.


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Posts: 2430 | Location: ChiTown | Registered: September 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
Elite
Picture of member_8880
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Maybe you should file a support request...sounds like some kind of a glitch.


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Posts: 2430 | Location: ChiTown | Registered: September 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
that is what USED to happen when i created a similar listing. but ever since i changed my profile, when a creat a similar listing, the listing info is there, but the master profile is no longer selected. and when i load the master profile, it deletes all of the listing. so i basically have to start from scratch.
i have put in a support request now, but thanks for your response.
 
Posts: 26 | Registered: December 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
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It is what happens with a master. why dont edit your old master. thats what i did.
hope this helps.
 
Posts: 27 | Location: ebay | Registered: January 06, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
quote:
Originally posted by twins225:
that is what USED to happen when i created a similar listing. but ever since i changed my profile, when a creat a similar listing, the listing info is there, but the master profile is no longer selected. and when i load the master profile, it deletes all of the listing. so i basically have to start from scratch.
i have put in a support request now, but thanks for your response.


Meg Russell, Ebay Seller
 
Posts: 4 | Location: Raleigh, North Carolina | Registered: October 17, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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Same thing is happening to me. I don't know how many times I edited this single listing to try to get the master profile to stay inside it, it looks great with preview, then I save it, then the next time I try to use it to post a similar listing, the master profile is gone again. Lots of work to redo, can someone please help?


Meg Russell, Ebay Seller
 
Posts: 4 | Location: Raleigh, North Carolina | Registered: October 17, 2008Reply With QuoteEdit or Delete MessageReport This Post
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