I am sure i am not the only user that has seen a dramatic decline in sales because MY PICTURES are not coming up. I have over 100 items up for auction and about this time every week, i have bids on about 50 of them for around $250. Right now, i have only 23 bids & only $75 in sales. This is a disgrace! I am losing a ton of money for a problem with the AUCTIVA company and i feel like i should be reimbursed somehow. I have received numerous emails from people stating they cannot see my pics. I know i am not the only user that feels this way, so please reply back to this thread in you agree. I have tried to be patient and it simply not feasible for my to try to change over 100 items to something else so i can get my pictures online. How's about it AUCTIVA? I think you owe us customers, especially the ones that have been loyal like myself for years! Thank You

I agree. I, for one, am not going to waste any more money on ebay until Auctiva has this problem fixed. and it would be nice if some one at Auctiva let us know what is going on. how about it, Auctiva. don't just ignore us. we pay your salary.

Please resolve this Auctiva. Your people communicated this would be resolved by 3PM PST, and still no results. My auctions are not getting any traction!

UPLOAD YOUR PICS INTO VENDIO....THAT WAS OUR ONLY CHANCE OF REGAINING BUSINESS AGAIN. IT TAKES A WHILE BECAUSE YOU HAVE TO FIX EVERY AD, BUT IT IS WORTH IT...MY BIDS ARE COMING UP.

I totally agree, we should get some kind of credit for this. I have definitely lost money. I am pretty tolerant of errors and problems but this one has gone on too long and it's too important a function.

Kelly

In case you missed this post:
I found this:
From yesterday Auctiva's Website, Tom T writes:

"We're very sorry for the imaging troubles. We're in the process of getting 2 new photo storage servers so that we not only have the latest technology but that we also have redundancy so that something like this never happens again.

We have been running a file system check all night that should complete shortly. Once that is done we're going to bring the picture hosting server back online. If the problem still isnt fixed we'll take it offline again and run full rebuild of the file system tree. We opted not to do that initially because it has a possiblity of losing all images. We have had to do it once before in the past 4+ years this server has been used for our image hosting and it completed successfully then but we're trying all options before we take that step."

Auctiva gave credit before. I know it won't add up to the sales we've all lost, but nothing is 100%. eBay has gone down as well as other services. We all get frustrated during those down times..but we stick with it.
I'll stick with Auctiva.

I don't like this any more than anyone else...but I do believe Auctiva is trying to resolve this. This can't be good for them as well.

Rose

I'll second that motion!!!!!!!!!!!!!!!!!

Does ebay include picture hosting? I'm paying like $19.95 a month with auctiva including picture hosting. I thought eBay's cost more.

Kelly

You folks should cool your jets before you end up losing big bucks to hidden fees and/or fewer options if you use any other service. Follow this link to view all auction management software’s available on the market and see for yourself; how you will PAY, PAY, PAY FOR EXTRAS AND MORE EXTRAS: www.auctionbytes.com/cab/pages/ams
in the pass 4 days I have sampled 5 different services and NONE stack up to AUCTIVA, I must say we are getting our money's worth, no other service offers multi user-ID that is hassle free and they all have many extras that are included in AUCTIVA at no extra charge come on folks we are all hurting now but, better now then later with extra fees and not to mention the dreaded learning process to learn a new software product that we won’t be happy with, so I decided I rather stick around till they fix this problem. I now realize after all these years of complaining about this and that, AUCTIVA
by far is the BEST….. I’AM NOT LEAVING EVER!!!! WE’LL GET OVER THIS.

Rob & Elena
djrecordexpress

I see the pictures were working but now slow loading. I'm sure Auctiva's working on them and
I appreciate that.

I've been with Auctiva for years. I know they've had problems/glitches from time to time (who hasn't?) but they've always come through.
I love the ease and options to list through them.

As I said in the post above, I'll stick with Auctiva.

Rose

I use pixiad for my images. $10 a month.

Thanks Tom, most of us realize stuff happens.

That's GREAT News!! I agree with Pestycat!!!
Thanks Tom and all who worked to get Auctiva working again!!!!

Rose

I have no interest in getting a credit...
just happy to see pictures back up again.

Thank you!

nigel

Whew! What a relief for all! So nice to have pics back! Mahalo!

Mine are NOT BACK. They are not showing in my Ebay Store. I have complaints from my customers and I just had auctions end with most NO SALE!! I am steamed.