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kat
Apprentice
Posted
All auctions listed with 4.0 yesterday showed free freaking shipping. Since most of my auctions only run for 1 day ~ and now have less than 12 hours ~ I have no choice but to cancel!!!!!!

Thanks Auctiva you have cost me a whole day of both listing fees and a whole day of profits......
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
kat
Apprentice
Posted Hide Post
Better get on the stick guys ~ I have looked around and it is not just me!
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
I just cancelled my 2 featured plus auction, costs me more than $50!
 
Posts: 7 | Location: Chiago, IL, USA | Registered: April 08, 2002Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of delfiteblu
Posted Hide Post
I had to deal with that enough last week that I lost a LOT of sales.

Guess I WILL hold off on the upgrade. Ugh.. Roll Eyes

Jan
 
Posts: 1024 | Location: Hoopeston, Illinois | Registered: August 04, 2001Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of delfiteblu
Posted Hide Post
BTW........I feel foolish just even mentioning this, but I did it after I discovered it last week on items that didn't have bids.

I went in and revised and said that shipping was NOT free, blah blah blah........blamed it all on eBay.

I'm sure you all thought of that, but just thought I'd throw it out there.

Jan Roll Eyes
 
Posts: 1024 | Location: Hoopeston, Illinois | Registered: August 04, 2001Reply With QuoteEdit or Delete MessageReport This Post
kat
Apprentice
Posted Hide Post
You can't add to an auction that has less than 12 hours to go ~ atleast that is the screen that popped up when I tried.

I feel like I am one of the lucky ones.......going to be alot of angry buyers and sellers when auctions start to close......
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Posted Hide Post
I have passed this on
I am testing different shipping terms to see if I can get it to not display that 'new' ebay free text

I will post back if I find a temp workaround

Sorry for any wait.

:/
 
Posts: 362 | Registered: April 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
kat
Apprentice
Posted Hide Post
I will help you out ~ all my auctions have a "flat rate" shipping with a reduced rate for additional auctions. Those are the only kind that I posted yesterday. Problem may only be there ...... I am not sure.
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
kat
Apprentice
Posted Hide Post
I run the same 10 or so auctions ~ when in and checked the don't show shipping box until this gets fixed so that I can post auctions without having to wait for the fix or edit all my auctions.
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Posted Hide Post
Hi

It's due to an eBay API change require by eBay. We can probably have an update done
on late Saturday or middle of Sunday. It should be a website change only.

It's purely a coincidence that it happened when we released 4.00 and thus has NOTHING
to do with the 4.00 release.


Thanks
Ed

This message has been edited. Last edited by: Auctiva Ed J.,
 
Posts: 362 | Registered: April 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of malasada
Posted Hide Post
A big THANK YOU to the person who started this thread! I had no idea this was happening! I was able to correct all the erroneous info before a problem could develop with buyers.

Mahalo & Aloha!

Charlene


malasadasbooks.com
malasadasbooks-collectibles.com
 
Posts: 360 | Location: Mililani, HI, USA | Registered: January 05, 2002Reply With QuoteEdit or Delete MessageReport This Post
kat
Apprentice
Posted Hide Post
Happy to help ~ I just feel so bad for all the sellers that don't know. I feel auctiva should email them all and give them the heads up ~ it is the right thing to do!
 
Posts: 29 | Registered: November 14, 2002Reply With QuoteEdit or Delete MessageReport This Post
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