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Premier Poster
Picture of JeffS
Posted
"An unexpected error has occured during your account validation. Please try again in a few minutes. Error #Unable to determine error code ERROR"

That's shoots tonight. Just great...

Yes, I rebooted, I waited a few minutes, blah blah blah.
 
Posts: 1130 | Location: Northern NJ | Registered: December 25, 2001Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Picture of etk0
Posted Hide Post
Same here Jeff - got 3/4 through my list, and it started up with the same generic message.

Even turned off my Norton Security in case that was the problem, but no...

Lisa
 
Posts: 154 | Location: Oceanside, CA, USA | Registered: November 03, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Just filed a support case - same problem
 
Posts: 73 | Location: Burke, Virginia, USA | Registered: December 24, 2001Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
I was feeling guilty all day for not writing up auctions and now this happens.
 
Posts: 101 | Registered: July 22, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of malasada
Posted Hide Post
Same here..... PLEASE tell me this will be fixed momentarily......


malasadasbooks.com
malasadasbooks-collectibles.com
 
Posts: 359 | Location: Mililani, HI, USA | Registered: January 05, 2002Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Still doing it this morning! We need some help here guys unless of course you would like to make my house payment this month.
 
Posts: 60 | Location: Villisca Iowa USA | Registered: September 21, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Same problem here.
This is my biggest complaint about Auctiva......
I understand that things happen but you guys do a horrible job communicating that you know you have a problem and that you are working on it. Every time I get an error like this, and there are no posts on the board from Auctiva, I think "they must have gone under". Throw us a bone, anything. Remember, for some of us, "the house payment" is in your hands.
 
Posts: 16 | Location: Ozark, AL | Registered: July 04, 2002Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of JeffS
Posted Hide Post
I have to agree with Blue Sky. I don't care if it's the weekend, you guys sell a 24/7 product and should support it 24/7.

Now, what typically happens in these situations is Tom will chime in and insult all of us.
 
Posts: 1130 | Location: Northern NJ | Registered: December 25, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
It sure would be nice to know if anybody is able to post and that this error message is only affecting some of us, in which case it might have something to do with our eBay password not being applied properly for signing on to eBay.
Marcel
 
Posts: 10 | Registered: December 02, 2001Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
Same problem here.
 
Posts: 130 | Location: Greenbrier, TN usa | Registered: July 24, 2001Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Posted Hide Post
I am also getting the same message. What's up?
 
Posts: 633 | Location: Wetumpka, Al. USA | Registered: June 10, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Me too...
Are the upgrades tested before release???
 
Posts: 12 | Location: Rehoboth, MA, USA | Registered: November 23, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Same for me here since last night and still a problem...beyond frustrating...as you said, the house payment has to be made... Frown
 
Posts: 13 | Location: Duluth, GA, United States | Registered: September 25, 2003Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
same thing here,hope something gets done,I have tons of stuff I was going to do this weekend
 
Posts: 8 | Location: eau claire,wi 54703 | Registered: June 16, 2003Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Hellooooo.........
Auctiva?
Are you still open for business?
Let us know soon or we will be out of business too.
I am now 300 auctions down and not a word from anyone.
 
Posts: 16 | Location: Ozark, AL | Registered: July 04, 2002Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Posted Hide Post
Hi
It's been reported and should be fixed as soon as possible.

Sorry for the wait
We will put a note in here when it's fixed

Thanks
Ed
 
Posts: 362 | Registered: April 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Me too - how long is this likely to take? The problem has been around for a good few hours now.
 
Posts: 36 | Location: Southampton, UK | Registered: July 22, 2001Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Posted Hide Post
I have not been told of a ETA on this.
Soon I hope!
It seems it sta1rted after the programmers had left yesterday :/

Thanks
Ed
 
Posts: 362 | Registered: April 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Does anyone have an idea when this is to be resolved....I am the same as all of you...the mortgage goes on...and on...and on.
nigel
 
Posts: 76 | Location: HOLIDAY ISLAND ARKANSAS | Registered: July 07, 2004Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of JeffS
Posted Hide Post
Yes, I feel better. You rose to the moment, even if it was only me. Frog
 
Posts: 1130 | Location: Northern NJ | Registered: December 25, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
any news you???

should I plan the eveing out.

just checking.

nigel
 
Posts: 76 | Location: HOLIDAY ISLAND ARKANSAS | Registered: July 07, 2004Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of JeffS
Posted Hide Post
Was this an eBay caused thing, or a good old bug?
 
Posts: 1130 | Location: Northern NJ | Registered: December 25, 2001Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
its working now for me,we see how long
 
Posts: 8 | Location: eau claire,wi 54703 | Registered: June 16, 2003Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
thanks!
 
Posts: 8 | Location: eau claire,wi 54703 | Registered: June 16, 2003Reply With QuoteEdit or Delete MessageReport This Post
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