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Auctiva Website    Auctiva Community    Auctiva Message Boards  Hop To Forum Categories  Auctiva Poster    FTP Not Working?
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Whiz
Posted
Is anyone elses FTP not working this evening?
 
Posts: 101 | Registered: July 22, 2001Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Yes, I'm having the same problem. Kind of stinks to work on auctions most the day... to post on Sunday night, which has the best results, to have this not working.
Maybe soon?? Frown
 
Posts: 6 | Registered: January 14, 2007Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
Truthfully, I'm relieved that it's a problem with Auctiva and not my computer.
 
Posts: 101 | Registered: July 22, 2001Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
Here's a few details about what's happening. I use Auctivas FastPix ftp. When I click "post" the ftp window opens up and freezes at 0%. Dialog box says "program not responding" I've not made any changes in my settings and didn't find any changes when I looked. I've tried posting without my firewall. Nada.
 
Posts: 101 | Registered: July 22, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of westforkcandles
Posted Hide Post
quote:
Originally posted by iowaantiques:
Is anyone elses FTP not working this evening?

Hi, Mine is still not working this morning. Does anyone know when it will be working again? Liz


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of westforkcandles
Posted Hide Post
Does anyone know when this will be working again? Liz


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I use mister poster, and it has the same bug, go to upload the listings and it just stops and will not upload, I sent in a case last night, and at 6:00 they told me I was the ONLY one reporting a problem, I suggest anyone reading this FILE A CASE IMMEDIATELY!!! It's the only way to get it working again. They got to know more than 1 person is having a problem. When they upload pictures.
 
Posts: 32 | Location: Iowa | Registered: May 19, 2003Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of westforkcandles
Posted Hide Post
I filed a case this morning and they said it was my browser, so I followed the steps they gave me and still nothing. When I replied I did mention others on the boards had this same problem and ask them to check out their end. Liz


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Again I use mister poster so totally different product, and I used it on two seperate machines, same result as it goes to connect to upload the pictures freezes, even withoiut pictures it lock up, it becomes unresponsive, happened last night about 6:00 pm. Again everyone file cases!!!
 
Posts: 32 | Location: Iowa | Registered: May 19, 2003Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Picture of westforkcandles
Posted Hide Post
I use Auctiva Poster but it does the exact same thing to me and that is about the time mine stopped working.


Liz
 
Posts: 17 | Location: West Texas | Registered: October 14, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
yep wich is why I posted on this for those of you who can not find how to file a case it is here:

http://www.auctiva.com/help/requesthelp.aspx
 
Posts: 32 | Location: Iowa | Registered: May 19, 2003Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Whiz
Picture of Auctiva Brandon S.
Posted Hide Post
Thank you all for reporting this. We were able to correct this issue about an hour ago (4:30 pst). If you are still seeing any such similar issues, then please file a support case through the Classic Auctiva support help menu

Auctiva Support Cool
 
Posts: 170 | Registered: January 03, 2002Reply With QuoteEdit or Delete MessageReport This Post
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