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Premier Poster
Posted
I just spent all night saving auctions to list tomorrow, I open them up on this pc (where I post through local scheduler) and ALL of my categories are missing!! I have 3.18C on this computer AND I updated all categories!! I list exclusively in clothing and NONE of the categories are coming up! The only options I get are ANTIQUES or ART!! What is going on???????
 
Posts: 518 | Location: Upstate NY | Registered: July 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Posted Hide Post
There's apparently a problem with your CATEGORIES. I have 3.18c and updated all new categories on this pc and all my clothing categories and attributes are WIPED OUT - I can only list to Antiques and Art on this computer.

I uploaded 3.18c on another pc, but did NOT update categories on that one, and that one seems to be working fine. How can I uninstall the categories updates from this pc??

I'm also getting "timeout" errors and "you don't have a valid account" errors on this pc after I updated categories!

AND >>> Our Auctiva Fastpix were down last I checked!

What a mess!
 
Posts: 518 | Location: Upstate NY | Registered: July 16, 2001Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Specialist
Posted Hide Post
Sorry, for now you have to use the work-around: Tools->Update Program->Categories->eBay

It will ask you are you sure a couple of times, choose "Yes".

Once you use this work-around, don't run the normal Category Updater! That will overwrite the good category file with the one that is missing categories.

The fix for this problem won't be available until early next week. (The programmer that works on that part of the program is attending a funeral this weekend.)

-Ken M.
 
Posts: 267 | Registered: November 29, 2001Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
...the category file will just NOT update itself for some reason. I tried it several times to no avail. Any other suggestions (besides wait til next week)?
Frown
Kevin
 
Posts: 18 | Location: upstate ny usa | Registered: October 01, 2003Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Electronics: video games:

If yes please email them to me at etcetcATstnyDOTrrDOTcom
Smile
I have a lot of aucitons to post in these categories but cannot with no category numbers.

Thanks
Kevin
 
Posts: 18 | Location: upstate ny usa | Registered: October 01, 2003Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
It seems the ebaycategories.dat file is simple enough to edit. Is it possible to just email the whole text file to me? Is there a place on ebay.com that I may get this info to cut and paste into the appropriate file? If yes, please let me know. This would be a BIG help to me--and my paypal account, if you could. LOL
Keivn
 
Posts: 18 | Location: upstate ny usa | Registered: October 01, 2003Reply With QuoteEdit or Delete MessageReport This Post
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