I listed about 300 items last night and all of them are in Canadian Dollars not USD. This is about a $1000 loss for me this week. Could anyone please tell me how this happened. I changed nothing on my settings. How do I get it so my next weeks are listed in USD?
Yes, I do live in Canada, but I've been on ebay for about five years now, before ebay even thought about launching the ebay Canada website, and I've never even logged in through ebay.ca in the past. Of course, when I registered on ebay.com, I did have to tell them that I live in Canada, and all my items state that they're located in Canada, but I always list in US dollars, and sell worldwide.
Yes, it does fix the problem if you change your item location to the U.S., but I don't particularly want to have people think I'm a lying about the location of my item to get their bids, only to spring my true location on them later.
Yes, it still says Ontario, CANADA for my city state, but you'd be surprised how many people think I'm in Ontario, California already, and how difficult it can be to get people to deal internationally when you're being straight up with them in the first place.
Guess what else? If you change your item location the UK, it lists the item on ebay.uk and in Great Britain pounds.
I'm sure you could do this with Germany and Japan, and others as well, but I didn't feel like throwing any more money away....
yes we are also in Ontario Canada. I have changed every things as well. But I don't like saying I live in USA when I don't it does seem like we are trying to decieve the buyers. I strongly suggersted last night to a case support that they send a letter to all Canadians regarding this. I still have not sen any letter come out to us. This took me over 4 hours, to close the auctions, change the listings then get the fees back from ebay. Please save others the time.
Not only does it seem like we're deceiving people, but there are Canadians who search ebay for items "located in Canada" and our listings won't be pulled up by those people now.
Why would Canadians want to search for my listings, even though they are in U.S. dollars, you ask? Well, it's because they know that they won't have to pay duty taxes to customs if they buy from Canadians (having to pay the postman 15% of the value of an item plus a $5.00 fee for duty every time you get a package can add up).
What you're proposing we do makes us blend in on the U.S. system to the degree where Canadians cannot find us easily.
Similarly, U.S. ebayers who specifically search for items "located in the US" because they don't want the "hassle" of dealing internationally, will be upset if they see our listings come up in their searches.
I wonder if it wouldn't just be a matter of time before I would wake up one morning, only to find all my listings terminated by ebay because someone complained about my "misrepresentation" and "abuse of the site" by claiming my items were located in the US?
[This message was edited by hunterofthetosk on March 06, 2004 at 07:21 PM.]
Your Information. 6.1 Definition. "Your Information" is defined as any information you provide to us or other users in the registration, bidding or listing process, in any public message area (including the Café or the feedback area) or through any email feature. You are solely responsible for Your Information, and we act as a passive conduit for your online distribution and publication of Your Information.
6.2 Restricted Activities. Your Information (or any items listed) and your activities on the Site shall not: (a) be false, inaccurate or misleading.
quote:Originally posted by Auctiva Tom T.: Well we cant say you live in Canada, then list in the US. That's not how the API works. I can ask the programmers though.
I'm not asking you to say I live in Canada and list my items in the U.S., I'm asking you to say I live in Canada, but list my items U.S. dollars. There is a difference.
The default currency for ebay is USD. The default currency for ebay.ca is CAD. Is the API making me go through ebay.ca? Anyone can list on the regular ebay site even if they don't live in the U.S.
I don't know anyone in Canada who lists in Canadian dollars on ebay. Not one person. Certainly no one who leases this program does, because to my knowledge you've never been able to use it to list in alternate currencies before. So I would think that most if not all of your existing Canadian customers are irked by this flaw. Can you just not program it so that even if our location is listed as Canada, we list in US dollars? I don't see how anyone who leases this program would be adversely affected by that, because it would just be putting us all back to status quo. It's not like anyone ever used the product to list in Canadian dollars before.
quote:Where does it put in your listing that it's from the USA? I dont think anywhere. I think that is only used for deciding where to list the auction anyways. But it's late and my brain may be fried.
Here's the cut and paste from my auction:
"Item location: Ontario , CANADA .................... United States "
I've typed in the "Ontario, CANADA" as my city/state there. Normally I'd just put "Ontario" or "Toronto, Ontario" and Canada would be underneath in place of where it says United States.
That's where it states in my listing that the item is located in the USA. Wouldn't you say that's either false, inaccurate, or misleading?
[This message was edited by hunterofthetosk on March 07, 2004 at 08:24 AM.]
when I first started with auctiva there was another tab under the peronalities. There you entered your email address and there you checked off that you wanted your auction in USD what happened to that.
quote: I don't know anyone in Canada who lists in Canadian dollars on ebay.
If they list on eBay.ca I bet they are. If they are using eBay US then of course not.
That's what I mean. I don't know anyone who uses ebay.ca. It's a joke. I'll bet it's the least used site for selling out of the entire ebay chain.
I just did a search for "McFarlane" (as in McFarlane sports and movie action figures, etc...) for items located in Canada, and that search turns up 1073 items. Now if I do that same search, but want items only listed in Canadian dollars, I get 21 results. The other 1050 items in Canada are in U.S. dollars. That's less than 2% of the Canadian seller market listing in Canadian dollars.
Searches for McFarlane items listed in Germany in Euros, and McFarlane items listed in the UK in pounds turn about 225 items each. That's over ten times the amounts listed in Canada in our home currency. A search for McFarlane in Australia in Australian dollars comes in at 61 items. AND if you do searches for McFarlane in Germany, the UK, and Australia listed in U.S. dollars, how many items do you think you get? Two items combined.
See what I mean? The Canadian market is just plain used to using the regular ebay system. Over 98% of the Canadian selling market is listing in U.S. dollars, while nearly 100% of the German, UK, and Australian selling markets are listing in their home currencies? I think my example speaks volumes about how geared to using the U.S. system Canadians are, no?
[This message was edited by hunterofthetosk on March 07, 2004 at 09:50 PM.]
We did some research and found that we misinterpreted the eBay API documentation. Since you're listing on the US site, your listings should be in US Dollars. The fix will be in the next version of Auctiva Poster.
Auctiva Community 
