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Apprentice
Posted
I have not been able to post at all, either getting a white screen or time out errors. Anyone else? BTW, I reinstalled the software because of the updater loop and it's still doing it.

Diane
 
Posts: 36 | Registered: May 19, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of nhasian
Posted Hide Post
yep, i'm getting the updater loop too. if a bunch of people are getting it, then i doubt its an installation problem. I was able to post earlier today but I stopped being able to post a few short hours ago. I had my local schedualer set to post auctions every 30 mins, then a few hours ago it just started saying ERROR for the status.
 
Posts: 328 | Location: Scottsdale, AZ | Registered: June 09, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Crikey - always when you really need it to work!
I hope they fix it asap.
 
Posts: 36 | Registered: May 19, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I have been posting for about two hours and it has become more difficult with each post. It has now stopped entirely. The final error in now coming up:

AuctivaError: An error has occurred while accessing our database. DETAILS: Timeout expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.
 
Posts: 73 | Location: Burke, Virginia, USA | Registered: December 24, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
Now I'm getting a new error - #5112. Anyone know what that means???
 
Posts: 36 | Registered: May 19, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of nhasian
Posted Hide Post
Here is a TIP:

although you cannot list new items in ePoster, you can RELIST items from eBud. I know this wont help anyone trying to post a new auction, but I'm hoping someone will benefit from this tip if they have multiple qty of the same item.
 
Posts: 328 | Location: Scottsdale, AZ | Registered: June 09, 2001Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of malasada
Posted Hide Post
Same happening here. It did happen for a short period earlier today. Hopefully it will be a short period for this episode as well.

______________________________

TA - DAAAA.... just listed an auction... back in business!

This message has been edited. Last edited by: malasada,


malasadasbooks.com
malasadasbooks-collectibles.com
 
Posts: 359 | Location: Mililani, HI, USA | Registered: January 05, 2002Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
I was able to post a few new auctions earlier this morning but now I am getting just a blank white screen as well
 
Posts: 118 | Registered: September 22, 2004Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
HI
Not only can I not post. get User ID invalid and I am unable to log in to my activa account so I can not file a support case.
This has been going on for two days now HELP
 
Posts: 5 | Location: Canada | Registered: October 13, 2003Reply With QuoteEdit or Delete MessageReport This Post
Whiz
Posted Hide Post
It would be nice if someone from Auctiva would post here to let us know what is going on.....not only is it serious when you can't post new ads period, but you can't even get to the website to post a support case >:|
 
Posts: 118 | Registered: September 22, 2004Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of nhasian
Posted Hide Post
Hey Avanteguardeinc,

If you cant post because their software cannot 'validate' your account, and if you are unable to access their website, chances are their server is down ^_^
 
Posts: 328 | Location: Scottsdale, AZ | Registered: June 09, 2001Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
"We're pretty sure we found the issue. Is anyone still have problems?"

Yes I am tryin to post and it says I am not signed Up altho I am signed up

Error #: 2
You are not signed up to use Auctiva Poster. If you have paid for this software please contact Auctiva support to fix this situation.
 
Posts: 38 | Location: Edmond, OK, USA | Registered: April 29, 2003Reply With QuoteEdit or Delete MessageReport This Post
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