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FBrano
Newbie
Posted
I have been using Auctiva for a few years. Recently I created a network with two towers hardwired. Everything is going well, except trying to complete a listing on Auctiva. On the new computer I can access Auctiva, access my saved listings, and create a new listing including downloading a few pictures. The problem is that none of the buttons at the bottom of the listing page are working. I'm assuming that I have to install some things from Auctiva on the new c-drive. What do I install and where do I find it? I've installed some other programs from the original discs. I don't have anything like that for Auctiva.

Can anyone clarify this for me.

Frank
 
Posts: 3 | Registered: February 26, 2008Reply With QuoteEdit or Delete MessageReport This Post
Shadeaux
Premier Poster
Picture of Shadeaux
Posted Hide Post
Hi Frank.
There's nothing to download or install. Auctiva is internet based. Try clearing your cookies and cache and see what happens. Contact Auctiva support (from the Help link at the top of any page here) if all else fails. Smile


~~~~~~~~~
Life isn't measured by the number of breaths we take, but by the number of moments that take our breath away.
 
Posts: 1041 | Location: Th' Texas Panhandle | Registered: September 26, 2007Reply With QuoteEdit or Delete MessageReport This Post
Rock Bottom Galaxy
Whiz
Picture of Rock Bottom Galaxy
Posted Hide Post
quote:
Originally posted by FBrano:
I have been using Auctiva for a few years. Recently I created a network with two towers hardwired. Everything is going well, except trying to complete a listing on Auctiva. On the new computer I can access Auctiva, access my saved listings, and create a new listing including downloading a few pictures. The problem is that none of the buttons at the bottom of the listing page are working. I'm assuming that I have to install some things from Auctiva on the new c-drive. What do I install and where do I find it? I've installed some other programs from the original discs. I don't have anything like that for Auctiva.

Can anyone clarify this for me.

Frank


Hello Frank,

Sounds like you might have a browser issue. Some add-on not installed or blocked. Perhaps even an O/S component not installed.

Try updating your O/S software and browsers.

Also check your network firewall and anti-virus software for any options which block images. Etc...

If all that pans out, then do as Shadeaux suggested with Auctiva Support.

Best regards,


Timothy L Hutto, Owner
Rock Bottom Galaxy
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Posts: 132 | Location: Forest Grove, Oregon | Registered: September 07, 2007Reply With QuoteEdit or Delete MessageReport This Post
ChooChooGuy
Elite
Picture of ChooChooGuy
Posted Hide Post
Hi Frank I run multiple PC's on my local network and can access Auctiva from two seperate PC's at the same with time no problems.

As suggested above it is probably just a browser/firewall setup problem on the new PC.
 
Posts: 1899 | Location: England, UK | Registered: June 13, 2007Reply With QuoteEdit or Delete MessageReport This Post
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