Testy aren't we. You said You posted at the bottom of a 2 day old thread in the news section about something unrelated. Start a new thread in the proper forum with an appropriate title, or find a current thread where someone is having the exact same problem and post to it and you will have better luck receiving a reply.<p>
I believe I posted in NEWS, and as the problem in the post was stated as unable to get listing to post, I considered that appropriate, I also considered it current because I was currently unable to post.
You also said;
Review our boards, check things out. We do offer great support.


quote:
It has not been my experience these past 6 weeks.
It can't be all that bad if you've been here 6 weeks and havent had to file a support case or post to the boards before this.
Check your log. I have posted 2 support cases.
I had also posted unable to list under the Listing section.
One yesterday. I posted to the thread that had the most current update that was appropriate to my problem. I did finally receive a response to my support case 11:30 your time. When I tried to follow the link in email you sent the site was unavailable. As a matter of fact all my auctions that I had already listed on Ebay had no pictures. The reason I have not filed more support cases is that your whole support area has been down when I have the picture problem. Now as a former systems programmer myself, who has had serious support issues to deal with let me give you some advise. DON't TAKE OUT YOUR frustrations on your customers. Support is your job and friendly communication is the KEY to customer support.