saved listing in auctiva and pasted it in ebay
listing. Now it won't go down all the way down to show my shipping options. ebay said it isa problem with auctiva html coding. I would like tos see if I could fix it before I have to dlose the auction early and get a credit from ebay. here is a link http://www.practiceboard.com/?7763007
to my html take a look also here is the item# 330187816855

Hi. I don't see what you mean. Your shipping options are there for me, in smaller print at the bottom. Also in the eBay section of the page, for Priority or Media mail. I even see international options in your description body. ???

Hi solely,
I have to thank-you. It worked fine before when I pasted html. But this time somethingwent wrong. I just looked at it again, It does not show the ebay generated shipping options that are suppose to be under the description box. I had to go back and revise item to include them into the description a couple of days ago. I think it may have to do with the scrolling gallary because it usually does not show up in the description box. It is showing up there and is not functional. Can you help me with it? Were you able to see html code and the link i provided?

Well Whitewolf, it would help if I could read! lol
I didn't click on the link and just happened to find the right listing you're referring to up there. I have the html page opened now.

Am I understanding correctly? You saved your listing, retrieved the html code and pasted it into ebay and then your shipping & payment profile info disappeared? And your scrolling gallery is in the description section somewhere but isn't working?

I don't see the scrolling gallery at all. I'll go see hang out in the html for a bit till I get cross-eyed lol, and try to find something.

Soley, Don't bother, I finally got it fixed with the help of Todd from Support.

lol Okay. I was coming back to tell you I didn't find the gallery code in there and see if you're here. Am glad ya got it fixed!

I did it all by myself too.
Thanks for cutting my time in half by telling me how to edit saved listing and changing to html and then pasting into revised ebay listing. I don't know what happened with that one. But I had to just go through the process again, which I thought I had done, but anyway it worked today when I went through the prcess again.

Woohoo for you! I told you that? lol Awesome! Half the time is twice as nice.

That's a tough one. Why on Earth would he leave fb for an item not received? (rhetorical lol)

Do you have any other emails about it? I'd think the fb says it all, but I know you probably feel the need to appease your buyer somehow. Gee, I don't know. I don't have an answer without thinking it over first.

Well, it looks like those are all you have. I think the PMs would be similar to my stuff, in that there is only one? What does he want you to do or did he say?

It's not like he paid you a fortune for them so why would he be out to get his money back. He got a heck of a deal, I'd think. I don't know what these go for but aren't they quite collectible?

I hope someone else will share their thoughts. How would you deal with it and keep the buyer happy without refunding? He should Not get a refund IMHO

Whitewolf, look here:

http://cgi6.ebay.com/ws/eBayISAPI.dll?ViewBidItems&user...all=0&rows=25&sort=3

He has you confused with another seller I bet.

see? there I go with that reading problem again! I was on the next day from what you said. It couldn't be that simple, could it? lol

I'm sorry. I know it's not a laughing matter. I still don't see how it's possible when you put them in there together. It sure sounds like you're handling it very well. I couldn't have suggested it that well.

Thanks for your help. I don't know if he is trying to rip me off or I really think he is confused, but he should do more double checking first. From now on I guess I will have to take a picture of combined items in the box before shipping. How else could I prove it?

I don't know what help I was but you're welcome. lol

That's a great idea to take a pic when it's combined. I don't know how else to prove it either. I hope he'll do some more checking and find he just misplaced them and got confused.

Hi WhiteWolf Road that is a crazy situation you have here! It almost sounds as though your buyer is Feedback extorting you, since you left feedback for both transactions and he only left for one.
Document all of your emails to him. I would say to document the shipping weight but I see you used Priority Mail so probably did flat rate?
Possibly offer a refund on the "missing item" and see if that helps.

Hi Taz, No it could not be put in a flat rate box. But when I did shipping label for the combined shipment it actually came out to less than what he had paid for and I refunded him back 3.00 for overpayment. I have my combined shipping rule set to add the 2 weights together. When I put them both in the same box and weighed it it was not as much as adding the 2 seperate weights together. Do you know what I mean? I do have everything well documented. I keep a copy of everything relating to a sale.
I print out each order detail a copy of the shipping label which is the voided practice label and I print out completeed delivery confirmation from usps staple together and keep transactions information in a folder so it is handy and everything is right there. So when he contacted me I was able to go right to all the information right there no searching.
Hopefully he will contact me today and I can remind him of how the transaction went down.