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Apprentice
Picture of AuctivaEditor2
Posted
You can read "Fallen PowerSellers Get Temporary Amnesty" here. Reply to this message to discuss it.
 
Posts: 78 | Location: Chico, CA | Registered: April 03, 2008Reply With QuoteEdit or Delete MessageReport This Post
Whiz
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So you are now saying, if someone buys 5 item from you now over a month and the last one don't turn up and he blames you, you will get 5 neg because he is upset and you will not get back into being a power seller for over a year, so what's stopping them from emailing you and saying "send me some free stuff or I will neg you"
 
Posts: 105 | Location: England, Cambridge | Registered: December 10, 2005Reply With QuoteEdit or Delete MessageReport This Post
JFS
Newbie
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This could be an uphill struggle, in 60 days time the percentage could fall even further if the 60 days which will drop off the other end contained no negs. or neutrals. Well done Ebay the Law of Unintended Consequences strikes again.
 
Posts: 2 | Registered: May 28, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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I really dont understand Neural means NEUTRAL which is not good not bad...so way does it count as a negative?? There are many buyers that pay with paypal but dont understand that if coming from a bank takes a while to clear Then complain about postage time I have 2 negatives from ITALY buyers asking for seamail then after a week place disputes after a month negatives then after 4 months aplogize..to late then..now I am to scared to place disputes on non payers to get refunded because they can negative me...
 
Posts: 3 | Registered: June 05, 2007Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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Well, this has left the people who try hard to expand to the level of powerseller to an all time low. Things that happen are not always the responsiblity of the seller. The post office hires many incompetent people.
I just recieved a package that had been returned to me over a year and half ago. Where it was is still a mystery. Why they did not deliver it is again a mystery. One package I sent to Austria, landed in Australia, took 4 months to get to right location. Sent another package to address 3 times before it got there. And, this is my fault? E-bay lately is mass confusion. I no longer ship to international because Paypal is way too expensive, and, if insured, this takes over 3 months to process the insurance claims. E-bay now charging over 12% on store sales, than another high charge due paypal. In this economic era of E-bay, only people making money is post office and E-bay. Then, E-bay adds again to the misery.
I just recieved a negative feedback because I returned money from some entry that appeared twice and already sold. When, you enter a product, it does not always show up. And, if you have multiple items, you have to wait until the search works which most of the time does not, so item is entered twice instead of once. You can tell that most of this monitoring is outsourced because no one knows how to complete anything. And, if you complain, all they do is scrutinize something you have listed for over a year, and, suddenly, only because you complained, they suddenly remove the item. Very frustrated. Very.
 
Posts: 2 | Registered: May 29, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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Confused
I am not sure what eBay was thinking when they made this change. The only non-positive feedback I ever received was from a brand new user who jumped the gun without ever contacting me first to resolve an issue. (Which wasn't an issue to begin with) I, we (every seller) will never see 100% positive feedback if new buyers are able to drop neutral or negative feedbacks on a whim.
 
Posts: 1 | Registered: May 31, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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This new feedback thing is ridiculious, non paying bidders are up and I use to never have NPBs. They dont even have an incentive to make contact, this one's a "shoot yourself in the foot" for e bay. I am seriously considering leaving e bay for good...
 
Posts: 3 | Location: Atlanta GA USA | Registered: January 27, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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I didn't think the system was broken, so why change it. Not being able to give feedback to buyers is crippling, and the new way of calculating the feedback rating is very poor. I had a seller who gave me retaliatory feedback more than 3 months after the transaction and crippled my 12-month score, but they deserved the feedback I gave them.
 
Posts: 2 | Location: United States | Registered: June 09, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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This whole new rating scheme - or should I say SCAM is 100% anti business - Raise our costs of doing business so eBay makes even more money off our backs... them come up with this China Egg (it will never hatch)sceme to allow us to get discounts on the selling fee.... in the mean time, give sellers FREE RANGE over sellers! What ever will eBay do when buyers have NO ONE to buy from--- suggestion - FIRE the dufas that thought up this scam... if it goes all the way to the top then get rid of "her" too!.... by the way - HAVE you heard ANY positive feedback on this KRAP??? I sure havent -- does that mean that eBAy rate "unacceptable" in their own rating system?
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of reb177
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After 3 weeks and ignored reminders, I used eBay's dispute console to report non-payment. The buyer (who admitted check was lost) left neg fb BECAUSE I used the dispute console. I requested eBay to remove it and I was told, sorry, can't--doesn't meet our removal criteria... !!!!!!!!!!!!!!!

So let me get this right... a Buyer can renig and there's nothing we can do except graciously let them cost us more money with negs.

Wow... great business model.
 
Posts: 29 | Location: PA | Registered: November 10, 2007Reply With QuoteEdit or Delete MessageReport This Post
KG
Newbie
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What happened to caveat emptor? Reading all of everyone's posts and learning of this new socialistic policy just takes the wind right out of my sails. Neutral is supposed to mean neutral. I have some buyers that have not paid on their items, and now I'm supposed to just kindly let them walk away because I don't want to get a neutral or negative. I shouldn't have to feel afraid to sell on eBay because of now worrying about neutrals as well. Most buyers don't realize that a neutral is now a negative. If eBay wants to stick to this new policy, at least put up a big warning pop up to the buyer that leaving a neutral now adversely affects the seller's score. That is the very least they could do for us sellers that bend over backward for our buyers, living in contant fear of our ratings being lowered, and those of us who are power sellers, losing our power seller status. I would bet if Wal-Mart were a seller on ebay, they would be hard-pressed to keep their score above 98%.
 
Posts: 1 | Registered: June 17, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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I too am confused at why eBay have made this ruling. Sellers have always been at the mercy of the buyer (viceversa too) but have weighted it against the seller with this as they have no 'clout' to fight back... I and other sellers I know, have had buyers stating that items are damaged when received snd demand refunds postage included, when nothing was wrong in the first place, they just didnt want it after all, bought it for a special occasion only, or it didnt fit even when you request several times inthe listing to 'please measure yourself and compare the actual measurements of the item.' The list is endless. One seller I know, who is a worrier, is now scared to sell items because of negative feedback and her reputation and I know the goods she sells are of a very good quality.
Dont eBay know that some people are downright nasty and can ruin an otherwise perfect sellers reputation, (and I know that a very high % of them are). EBay make a fortune out of us, and I know by keeping records that they make more out of me than I do!! Then there is paypal,, that is another story. It is correct when someone on here said that soon there will be no decent sellers on board, we wont be able to keep the prices low, because with costs etc. and having to refund to the nasties who will take advantage of the feedback rules, the quality of merchandise will undoubtedly drop. Are they digging their own (and our) graves????
 
Posts: 2 | Location: UK | Registered: March 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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GEED IS GOOD to a POINT! ---Ebay has crossed in to the ZONE of negative returns..... I for one am PERPLEXED
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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quote:
Originally posted by KG:
What happened to caveat emptor? Reading all of everyone's posts and learning of this new socialistic policy just takes the wind right out of my sails. Neutral is supposed to mean neutral. I have some buyers that have not paid on their items, and now I'm supposed to just kindly let them walk away because I don't want to get a neutral or negative. I shouldn't have to feel afraid to sell on eBay because of now worrying about neutrals as well. Most buyers don't realize that a neutral is now a negative. If eBay wants to stick to this new policy, at least put up a big warning pop up to the buyer that leaving a neutral now adversely affects the seller's score. That is the very least they could do for us sellers that bend over backward for our buyers, living in contant fear of our ratings being lowered, and those of us who are power sellers, losing our power seller status. I would bet if Wal-Mart were a seller on ebay, they would be hard-pressed to keep their score above 98%.
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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WALLMART would NOT sell on ebay --- --- would blow their thin margin to haties... Sam Walton would roll over in his grave if the BOZO's at ebay gave him a poor rating..............
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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Can you just see it now---uh Walton... you did not get a 4.7 or higher so we will have to cut your ratings and search settings--- uhh... your feedback is below 95%---- tough luck, you can't be a power seller anymore---LOL Walton can't be a power seller---can you imagine??????... and oh yeah--- since you are not a power seller any more.... NO discounts on our OUTRAGEOUS new selling fees!!! --- in other words F U
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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while I'm blasting--- F - EBAY!
 
Posts: 9 | Registered: June 12, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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My feedback was 100% positive for over 3 years, all of a sudden I have 99.4 because of 1 neutral posted by a woman who chose to not pay the insurance of $1.40 on a very fragile item...which I packed very well.Of course someone at the post office must have SAT on it or something, anyway she left neutral about 8 months ago..now I have lost my 100% which was a selling point for me..I am very dissapointed with Ebay..I don't know if I will be selling anymore .


marcia clark
 
Posts: 1 | Location: Rhode Island | Registered: June 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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The new feedback system is put into place only to make ebay more money. It makes no since what they are doing except to make 4% more money on there sellers. They want you to get bad feedback. Ebay knows that most of the buyers leaving bad feedback are new or don't know what they are doing. They do not screan there buyers or even make sure they have money to buy things on ebay. They don't care! It is only set up so they could raise the fees and make you think you had to work harder to keep these unqualified buyers happy! This is pure greed that is all it is!! Like a dummy I am still trying to sell on here..I am getting really tired of it though!! More hard work more money for ebay!! It is so crazy just like the price of gas...and we keep driving!!
 
Posts: 2 | Registered: June 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
Newbie
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I had 3 Neutral's as a seller and all due to Paypal or Ebay's software failure in terms of the price of shipping. I saw that when they paid for the item, they overpaid and I refunded asap the over charge to all customers! Three of them left me a neutral, 20 did not. However, they the customer, the 3, never noticed I refunded thier money and they left the neutrals. When I asked them to remove it, all 3 were new to computers and could not figure out HOW to remove it and after 3 weeks, I gave up, at the time it did not effect my rating. NOW it dropped it from 100% to 98.9 and I worry every day that some customer will do the same, or the post office will deliver late or break the item and so on. I never worried before, the new ebay system created fear in the seller and thousands are very unhappy and looking to sell elsewhere. I do not want to go elsewhere.
 
Posts: 3 | Registered: June 19, 2008Reply With QuoteEdit or Delete MessageReport This Post
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