Is there a way I can disable this feature? We sell jewelry and the pictures are to big and show more detail then needed at times.

Hi Mike,

The only way to prevent the "Click to Supersize Images" links from appearing under the images you place in the "Select an Image" boxes when listing through Auctiva would be to make sure the images you are uploading are smaller than 400 x 300 px. While your buyers would still be able to click on the images and be transferred to the usual supersized image page, the images on that page would be the same size as the versions that appear in the description of the listing.

Another way to accomplish this would be to add your images directly into the description editor when creating your listings, which you can do using the "Insert an Auctiva Hosted Image" button on the editor toolbar. This button has an icon of a mountain and sun on it. Any images you add using this method will not contain the "Click to Supersize" link, however, they will not be resized either. Therefore, you would need to make sure your images are the desired size before adding them to your listings via this manner.

If you have any additional questions or concerns regarding your Auctiva account, please feel free to contact our customer support team by completing the web form on the following page of our site: http://www.auctiva.com/help/requesthelp.aspx

-Mike

I think you could also use a custom template to do this. You need to know HTML to attempt this though.

Or if you maybe dont want completely supersize then you could still do a image larger than 400x300 but maybe not the full 1024x768 that our supersize images are. Maybe 800x600 or something would give more detail but not as much as the current ones.

I have set up custom templates and I make sure my images are either 500 or 600 wide (depending on the template I choose, one of mine has images to the left of the text, and another has them top and bottom) and no longer than 750 long.

I got a lot of feedback from buyers who didn't like the "click to supersize" feature so this was my own solution to being able to show large pics with detail without having to make buyers click back and forth.