Not uploading for me, either. I am getting the 1 mb error message, but my images are under that. Is it an auctiva issue right now?? I have not heard from them.
Thanks for helping to bring this issue to our attention. The behavior you are describing is due to a technical issue that we are currently dealing with which is causing many image upload attempts to fail for many of our users, primarily effecting images over 1 MB in size. Therefore, the first thing I recommend doing is checking the sizes of your images to make sure they are smaller than 1 MB in size.
You can check the size of any of your image files by right-clicking the files and selecting the "Properties" option. If you find that they are larger than 1 MB, you will have to resize them to less than 1 MB before you will be able to upload them successfully. If you are using a digital camera to take your photos, I recommend reducing the resolution in your digital camera picture configuration.
In some cases that have been brought to our attention, even images that are smaller than 1 MB in size are failing to upload as well. We are going to be adding some new image uploaders to our site which we believe will alleviate this problem as soon as possible, most likely by Tuesday July 8th. In the mean time, when you are having trouble uploading images, you may want to try the following measure, which may allow you to upload successfully:
1) Log out of your Auctiva account and close your browser. Then, re-open your browser, log-in to your Auctiva account and try uploading your images once again. This may cause to land on a web server that is less inclined to produce these uploading errors. 2) Decrease the size of your images further and then try uploading them again. If you going to give this a shot, I recommend reducing the sizes of your images by about 50 % at a time until you are able to upload them successfully. 3) Try again later. These problems tend to come to the surface during times of the day when our traffic is heaviest so you may have better luck uploading your images at night or early in the morning.
If you are still unable to upload your images after trying all of the above measure, you may have to wait until we get the new uploaders installed before you will be able to upload your images into your Auctiva account once again.
Well I hope this gets straightened out. I just tries Auctiva for the first time, this morning, but I couldn't list anything because the picture was twice (about) the alowable size. This is a make or break problam for me. I bought an oversize scanner to scan my record covers in one pass. THanks Mike
If your scanner has a lower resolution setting (usually set from the applet for scan), try that. You won't lose anything, as Auctiva would resize the image on upload anyway.
Danno
"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."
Thanks for the reply. It doesn't, I've looked several times. I was looking because there is another web site that you need them a certian size. In fact the scanner has several issues, but I've got work arounds for all the others. Thanks Mike
If you are running Microsoft XP, there is a way to resize using plain old MS PAINT, which is bundled with XP.
Load the image to Paint, and look under the drop-down list for "Image" on the toolbar. You'll see two functions on the list that are needed to rework the image: Attributes and Stretch/Skew. You can use the Attributes panel to check the current size of an image in Width and Height. Auctiva resizes and stores the image to a maximum of 1024 x 768 (Landscape). Example: a relatively square image of 2048 x 2048 when reduced would be 768 x 768 (limited by the max. 768 height). Knowing the restriction, you can make a percent guess-timate of about how much reduction is needed. My 2048 x 2048 example would require about 38% (768/2048) of original. Go to the Stretch/Skew panel. There you'll see a Horitontal and Vertical Stretch percentage. If you use the same percent for reduction for both dimensions, it should maintain the aspect ratio of the image while doing the proportional reduction necessary. In my prior example, I'd use 38% for each or slightly more to keep the image at or slightly above the restriction. If you make the change, go back to Attributes to check the result and you can also see if you are under the 1MB xfer limit (current problem). If it's too much reduction, use Edit - Undo, and try again with a larger percentage.
Hope that idea helps. The best things in life are free......especially Auctiva.
Danno
This message has been edited. Last edited by: Danno,
"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."
Thanks, I'll try it right now, because I just tried again, and it didn't work. Same problem. Thanks Mike
It doesn't look good. I deleted MS paint, I delete half the stuff XP come with. Each reinstall takes nearly 8 hours, including deleting all that crap. I'll see if I can get from somewere else.
You can reinstall Paint through the Windows Control Panel - Add or Remove Programs - Add/Remove Windows Components. It's under Accessories and Utilities. Just have the XP Installation CD handy .
Danno
"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."
We were previously planning on having our new image uploaders installed and released on today but, unfortunately, we are having some problems getting the appropriate licenses from the third party we are purchasing the uploaders from, so it the installation of these uploaders is going to need to be pushed back a bit.
I don't have a clear idea when we're going to be able to get the license situation straightened out, as a lot of it has to do with how quickly they get back to us but, at this point, it appears we won't be able to get these new uploaders added to the Auctiva website until sometime next week.
Same answer. I have been re-sizing photos for auctions for two weeks. It has nothing to do with the size photo you are uploading. Sometimes it works and sometimes it doesn't. I love auctiva but the photo uploading situation is becoming a huge issue for us and for other sites we list for. I sure hop it is resolved really soon or I will have to switch.
Posts: 11 | Location: St. Pete, FL | Registered: July 08, 2008
