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Newbie
Posted
Hi, I replaced my image on an active listing for the very first time with the proper Image that I wanted, but somehow in doing so, I replaced the gallery Image and #1 Image AND #2Image in the Description with the same Image!( the very first image I replaced ended up in the #2 place and then after I did a million things, the one I want is in all three places)
That's my first problem.

My secound problem is that they were not only all the same image in all three spots ( gallery, and in the Description....#1 Image spot and #2 Image spot ) but they are SIDEWAYS!
I tried to rotate them and replace the sideways one with the right-side-up one ....( from the Auctiva site AND the original Canon ZoomMaster on my computer My Pictures folder,where I upload all my Auctiva and eBay digital photos from) But nothing has changed. I've refreshed etc.... checked my eBay listings... refreshed my eBay listings. But as of now, 3 Images are all the saame and all sideways on my active listing 741 832 7571 AHHA ACEO Daisy Bouquet etc.


So now the gallery and the
 
Posts: 3 | Location: Canada | Registered: June 01, 2006Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
Posted Hide Post
Hi artfullheart,

I believe the best way to go about repairing this listing is to revise it via the following process:

1) Locate your listing in your Saved Listings folder, make any necessary changes, and save.
2)Check the box next to your updated listing in your Saved Listings folder and click the “Get html” button.
3) Copy the html in the popup box.
4) Locate the item on eBay and click the "Revise Item" button.
5) Click "Edit Description" then click the "Enter your own html" tab.
6) Paste the copied html in place of what's there and save your changes.

Then, to repair your gallery image, please do the following:

1) Log into your eBay account and click on "My eBay"
2) Click on the item for which you'd like to change the gallery image.
3) Right click on the image you'd like to make your gallery image and click "Properties"
4) Copy the image URL...it begins with "http://..."
5) Click "Revise Your Item"
6) Click "Edit Pictures"
7) In the "Gallery Image URL field, paste the copied URL over the existing one and save your changes.

I hope this helps=)

-Mike
 
Posts: 4366 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Thank you Mike, you helped me!
 
Posts: 1 | Registered: June 04, 2006Reply With QuoteEdit or Delete MessageReport This Post
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