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Newbie
Posted
I have edited my Auctiva hosted photos using the crop/rotate function. I have saved it and it looks fine. However, the pictures have not changed in my eBay listings.

The pics look exactly the same asd before I made the edits.

Is there something more I need to do?

Thanks in advance
 
Posts: 7 | Registered: January 29, 2008Reply With QuoteEdit or Delete MessageReport This Post
Elite
Picture of Danno
Posted Hide Post
Well, the photos embedded in the Description section, i.e. the ones you selected as Image 1 - 24 on the lister or those you manually inserted in the description, should update immediately.

The image used as the Gallery/Header is another problem. That one needs refresh at ebay using either the Revise Listing or the new "Change Your Item's Gallery Image".

http://cgi5.ebay.com/ws1/eBayISAPI.dll?DisplayGalleryImagePageV3

Danno


"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."

http://store.auctiva.com/dleckington | http://store.auctiva.com/ClixTrix
 
Posts: 1582 | Location: Columbus, Ohio, USA | Registered: February 25, 2006Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
Thanks for the reply. I thought it should automatically update. I made the changes yesterday and it is still not updated.

I'm referring to the pics in the description, not the gallery.

Does it normally take this long?

Thanks again
 
Posts: 7 | Registered: January 29, 2008Reply With QuoteEdit or Delete MessageReport This Post
Elite
Picture of Danno
Posted Hide Post
quote:
Does it normally take this long?



No, when you change/update a picture in your Auctiva Image library, it should update fairly quick, i.e. there is a redo for other images that are spawned from the original, the thumbnail and the default max. 300x400 (typical one that appears in listing) that could take a few minutes to complete.

Can you post a link to your listing or the listing # and which photo isn't correct? Got me curious. Confused

Danno


"Life is pain. Anyone who says differently isn't paying eBay and PayPal Seller fees."

http://store.auctiva.com/dleckington | http://store.auctiva.com/ClixTrix
 
Posts: 1582 | Location: Columbus, Ohio, USA | Registered: February 25, 2006Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Posted Hide Post
I just realized that I was looking at the picture in my eBay store, which is the gallery pic. The others have been fixed in the listing itself.

Your first repsonse answered it. I've just got to change the gallery pic. Thanks so much.

http://cgi.ebay.com/SWEET-VIBES-THERMAL-SHIRT-WOMENS-BU...sidZp1742.m153.l1262
 
Posts: 7 | Registered: January 29, 2008Reply With QuoteEdit or Delete MessageReport This Post
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