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Apprentice
Posted
I haven not enabled check-out, but it showed up with one of my auctions. I didn't realize it til the auction was over and my customer had problems paying. I had changed the amount of postage and she said Auctiva check-out wouldn't let her pay my new invoice amount. I sent her a Paypal invoice, so everything worked out.

I double checked my settings and it showed check-out was not enabled, so I'm wondering if I could've accidentally done something to that one listing that did enable it?
 
Posts: 47 | Registered: July 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Picture of Westvatexan
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Wow, thats strange. Did you previously have it enabled? If you disable checkout during active listings..the active listings will still go through auctiva's checkout. Only new listings after you disable will not go through auctiva. If you have never had it enabled..that is truly a puzzler and if it happened once it could happen again.


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Posts: 384 | Location: Texas | Registered: April 20, 2006Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Posted Hide Post
I've only listed about 8 auctions so far and I didn't enable or disable checkout. I didn't even know that it was in the one auction until the buyer notified me. So I'm not sure how it happened.

I was reading that there were a few problems with check-out a few days ago, maybe that had something to do with it?
 
Posts: 47 | Registered: July 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
Elite
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Actually, glitzy, the Auctiva checkout defaults to enabled when you first sign up. Maybe you disabled it after the first auction or something?
 
Posts: 1819 | Registered: December 24, 2005Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
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That could be Rick, I honestly don't remember. I guess I thought something was just odd because no one mentioned anything about it with the first few auctions.

Gee, I haven't sold on eBay for so long, I feel like a fish out of water! Thanks for your help!
 
Posts: 47 | Registered: July 24, 2006Reply With QuoteEdit or Delete MessageReport This Post
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