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Rookie
Posted
A while back I changed the email address under my Auctiva account - however, I just noticed tonight that the Checkout system is still sending emails to the customers with a "from" address that was the test email address I used when I first signed up -
This "test" address is attached to a domain that if someone were to think to plug it into a browser and pull it up, they would find a rather un-businesslike blog site. Obviously this would not be good -
How do I get the checkout system to use the correct email address, considering it's already been updated under my auctiva account?
 
Posts: 10 | Registered: February 15, 2006Reply With QuoteEdit or Delete MessageReport This Post
Rookie
Posted Hide Post
Hmmm... just noticed this morning that although I changed the email address in my account my Ebay token was still showing the old address - updated this morning, and now the token is showing the correct address... hopefully that will fix things...
 
Posts: 10 | Registered: February 15, 2006Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
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Hi steves_stash,

Sorry about the delayed response...and you're on the right track. That WILL fix things.

-Mike
 
Posts: 4361 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
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