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Newbie
Posted
eBay now allows the poster to say whether or not you want shipping insurance on domestic shipping, international shipping, or both. As of this writing, auctiva only lets me choose yes or no to insurance in general.

Will we be able to choose no for domestic and yes to international any time soon?

I want to charge international insurance but not domestic and I would really like to be able to do this.

Can it either be done or is it being planned at Auctiva?
 
Posts: 3 | Registered: April 27, 2007Reply With QuoteEdit or Delete MessageReport This Post
Auctiva Support
Elite
Posted Hide Post
Hi pulsefashions,

It is not currently possible to set different insurance options for international and domestic shipments when listing through Auctiva. However, we are aware that eBay recently added this option, and we will be adding it to our website as well with a future release.

Unfortunately, I do not have a good idea when this development will take place at present...but its definitely planned Smile

-Mike
 
Posts: 4455 | Registered: October 28, 2005Reply With QuoteEdit or Delete MessageReport This Post
Newbie
Picture of GameFacePD
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any more news on when this feature will be added?

I've had a situation today where a buyer from Finland has added on the postal insurance I have set (which is just the general one for the UK). Not there fault, as they aren't to know. So now I have to pay an extra £3 myself to cover what it'll cost to send this item insured to Finland. Which is a bit of a pain, cos it basically means I'm making a grand total of 0p from the auction!
 
Posts: 3 | Location: UK | Registered: June 24, 2007Reply With QuoteEdit or Delete MessageReport This Post
Premier Poster
Picture of TazFromPA
Posted Hide Post
Hi GameFacePD, if the item is not of that much value and you are fairly confident of your packaging, why don't you self insure the item? The risk of the item getting lost or damaged is minimal.Several other people I have dealt with in the past insure the items themselves and said that in the long run they have made far more off of insurance fees than they have paid out in claims. I am not suggesting you do this yourself at all times but perhaps in this case it may work for you.


Steve
Ego could dico vos a specialis tamen tunc is mos non exsisto a specialis ullus magis

http://store.auctiva.com/tazfrompa
 
Posts: 1276 | Location: Altoona PA | Registered: July 13, 2007Reply With QuoteEdit or Delete MessageReport This Post
Apprentice
Picture of www.WindmillTrading.com
Posted Hide Post
Time to bump this to top.

Auctiva: any idea if/when you guys will add the capability of specifying different (self) insurance rates for domestic and international packages?

thanks!
 
Posts: 51 | Location: Seattle Area, USA | Registered: November 09, 2005Reply With QuoteEdit or Delete MessageReport This Post
Specialist
Posted Hide Post
It should be noted that it's against eBay policy for sellers to charge a separate insurance fee when you "self insure" your packages.



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http://creativenotions.net
 
Posts: 476 | Registered: August 08, 2006Reply With QuoteEdit or Delete MessageReport This Post
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